The hotel was clean and helpful. They gave us a tour at no additional charge and even kept our luggage safe for us after we had checked out. The only issue I had was the hairdryer didn't work. Other than that, I would say it was an excellent stay!
Nannette
Nannette,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年12月28日
Localização e custo beneficio
A localização deste hotel é o custo benefício são seu ponto forte. É possível fazer vários passeios a pé, e o vaporteto fica há uma quadra de distância o que significa que você pode chegar ao hotel sem intermediários e carregando sua mala. A decoração é charmosa e a história do hotel é bem curiosa. Recomendo!
Cristina
Cristina,2 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2024年12月13日
Nightmare returning home!
We chose this hotel as we stayed here in 2023 and had a decent experience. We enjoyed the majority of our stay this year, 2024 as well but we unfortunately will not book with this hotel again. The day before leaving we scheduled a private water taxi through the hotel as we needed to be at the airport by 4:00am. The front desk confirmed with us twice that the taxi was booked for 3:30am the next day. We went to the lobby at 3:15am and asked the front desk if our taxi would be on time. He spent 20min “looking through the schedule” then told us the hotel forgot to book the taxi. As public transportation was not running at this time it became a huge problem. The gentleman at the front desk was not able to provide us with contact information or resources for public transportation. We had to repeatedly beg for his help as a fiddled around with odd tasks seemingly attempting to ignore the issue. Finally after waiting an hour he contacted a taxi for us. However, it was much too late to make our flight. We then lost all of our connecting flights as well which caused us to pay an additional $1,800 to book new flights which were for a much later time. We asked for the hotel manager to contact us, nearly a week later now we still have not heard from the hotel manager. As I stated, we are extremely disappointed as up until this incident we enjoyed our stay at the hotel.
Richard
Richard,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月3日
Great place with location, location, location!!!
Amazing hotel! Great location and excellent customer service. Most the main attractions within walking distance. This is my second time here of many to come! Highly recommend!!!
Richard
Richard,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月28日
Excelente
Duas vezes uma ótima experiência! Estivemos neste hotel há 10 anos e voltamos para encontrar o quarto reformado e tudo muito bom. Porém o que mais nos alegrou foi reencontrar Stefano, um italiano super simpático que falava
português e conhecia a cidade em que moramos. Na primeira vez nos recebeu com muita atenção fazendo nos sentirmos acolhidos. Com surpresa descobrimos que ele continua no hotel e nos passou informações de como chegar à noite. Nos reencontramos e sua simpatia e competência novamente tornou agradável a estadia.
roberto l
roberto l,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月28日
Karen
Karen,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月17日
Lovely Well Run Hotel
Excellent, a very good welcome, spotlessly clean, the breakfast was very good with plenty of choice and all the staff were very polite. Would stay there again.
Robert
Robert,4 晚好友同遊
Hotels.com 真實旅客評語
8/10 非常好
2024年11月6日
Robert
Robert,3 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2024年11月2日
No me gustó el trato de la persona que nos recibió fue muy grosero y despota, cambiamos de hotel la siguiente noche, en todos los hoteles cuando reservas la habitación más grande te dan acceso a una 3ra persona con costo adicional, el me ofreció otra habitación la cual pagamos pero dijo que al siguiente día nos teníamos que ir, no lo recomiendo aún que tiene buena ubicación, hay muchos hoteles más que ofrecen un mejor servicio al mismo precio
Norma
Norma,2 晚好友同遊
Hotels.com 真實旅客評語
6/10 不錯哦
2024年11月2日
Lit incomfortbele
Le lit très inconfortable au point d avoir tous les 2 mal au dos et pour le prix cela nous paraît inacceptable
真實旅客
3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年10月29日
une nuit pour voyage professionnel, très heureux
Sejour professionnel sur Venise. Très agréablement surpris par cet Hotel. J'ai l'habitude de séjourner à Venise au Belmond cipriani, ou Danieli ou le Grand Hotel Monaco ,et j'avoue que la différence de prix ne justifie pas toujours le standing... L'hotel Unahotel Ala Venezia était d'un niveau au delà de mes attentes. J'ai super bien dormi dans la chambre 116. Le service à la réception a été parfait surtout pour réussir à recontacter mon bateau taxi pour me rapporter mon porte-cartes bancaires que j'avais oublié dans un sofa de la reception en attendant mon départ. Je tiens à les remercier pour leur réactivité et pour m'avoir rapporter ce porte-cartes a une centaine de metre l'hotel. Je retournerai très certainement dans cet hotel.
jerome
jerome,1 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年10月28日
Candelaria
Candelaria,1 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2024年10月27日
Allan
Allan,4 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年10月21日
Please are extremely friendly and helpful in finding places hotel was clean and well kept
Tricia
Tricia,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年10月20日
真實旅客
2 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年10月16日
The hotel was decent overall. The room was small and a bit dark, but it was comfortable. The staff were friendly and helpful, and the breakfast spread was nice. The location was fantastic, and we received a 10% coupon for dinner at the nearby da Raffaele restaurant, which was outstanding. We were pleased with our stay.
Jan-Tore
Jan-Tore,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年10月14日
Very centrally located. The staff at the front desk was very helpful for the many questions we had
Kimberly
Kimberly,1 晚旅行
Expedia 真實旅客評語
8/10 非常好
2024年10月13日
Stayed here after getting off cruise ship. Literally 150 feet from water bus stop to front door- can’t get lost! The airport shuttle also at the same stop every 1/2 hour. Can’t beat it for convenience and ease of using their transit system.
Cathy
Cathy,2 晚浪漫之旅
Expedia 真實旅客評語
6/10 不錯哦
2024年10月13日
Ken
Ken,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年10月12日
Great location for exploring Venice.
Staff were professional and accommodating.