clean room, but very basic accessories and breakfast and quite slow wifi speed.
真實旅客
1 晚商務旅行
Hotels.com 真實旅客評語
4/10 一般般
2019年8月26日
Was waiting shuttle to pick me up for more than 45 mins and decided to take Uber to the hotel ourselves.
When we finally arrived the hotel, the front desk spent more than 20 mins to check us in.
真實旅客
1 晚商務旅行
Hotels.com 真實旅客評語
2/10 不太好
2019年8月4日
酒店服务很粗鲁,入住交200押金 过后无理由不退。
酒店服务很粗鲁,入住交200押金 过后无理由不退。
真實旅客
3 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2019年8月4日
shuttle service is very good swimming pool is very good
真實旅客
2 晚旅行
Expedia 真實旅客評語
8/10 非常好
2019年2月3日
物超所值的住宿
服務親切的旅館,客房物超所值
真實旅客
1 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2024年10月24日
Hotel closed down after hurricane
Hotel is closed since a couple of months.
Edoardo
Edoardo,1 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2024年9月29日
sharron
sharron,2 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2024年8月26日
JUAN PEDRO
JUAN PEDRO,1 晚旅行
Expedia 真實旅客評語
2/10 不太好
2024年8月22日
Wesley
Wesley,8 晚旅行
Expedia 真實旅客評語
2/10 不太好
2024年7月30日
My experience was absolutely horrible. Due to a prior hurricane this hotel wasn’t open when I arrived. I had no idea and arrived to closed doors. The day prior I received an email from Expedia stating everything was confirmed and there was no need to call the hotel. Expedia customer service did absolutely nothing to compensate me or help me find another booking and I was left having to find another hotel at midnight. The only thing available was twice what this room cost and 30 minutes away. Expedia didn’t see an issue with this and simply said they weren’t aware the hotel was closed and I wouldn’t be charged by a closed property. I looked on the site and this property is no longer available for bookings, which leads me to believe that Expedia was fully aware that they weren’t open and just were irresponsible and didn’t let me the consumer know. Sitting in a hotel parking lot for an hour chatting with multiple agents who kept getting disconnected to receive absolutely no help is unacceptable. To confirm my booking was secure with a closed hotel was unacceptable. I flew from Philadelphia to Houston and had nowhere to stay. Expedia dropped the ball BIG TIME and I still haven’t received the slightest bit of sympathy or any type of compensation for my inconvenience.
Joy
Joy,3 晚浪漫之旅
Expedia 真實旅客評語
2/10 不太好
2024年7月28日
This property was closed. I found out on arrival via Uber at 1am since my flight was delayed 4 hours and it was after their designated free shuttle times. I’m still waiting for Orbitz to refund me. But the stress of the ordeal should be compensated as well. Beware! Do not book here.
Audrey
Audrey,1 晚商務旅行
Orbitz 真實旅客評語
2/10 不太好
2024年7月23日
Power was off and couldn’t even check in
Reo
Reo,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年7月23日
Sofia Orta
Sofia Orta,1 晚旅行
Expedia 真實旅客評語
2/10 不太好
2024年7月22日
Tuvieron un cierre inesperado y es entendible, sin embargo, no haber comunicado el cambio generó demasiado estrés para encontrar un lugar a donde regresar. Pésimo servicio al cliente.
Luis
Luis,1 晚旅行
Expedia 真實旅客評語
2/10 不太好
2024年7月18日
Daniel
Daniel,1 晚旅行
Expedia 真實旅客評語
2/10 不太好
2024年7月18日
Jason
Jason,1 晚旅行
Orbitz 真實旅客評語
2/10 不太好
2024年7月17日
Terrible hotel was booked through Expedia. Hotel was closed. No other options were available. We had to pay for taxis from and too the airport. And spend the night at airport. If we were younger it would not have been a problem, we are Seniors and not a good trip!!!
Kimberly
Kimberly,1 晚旅行
Expedia 真實旅客評語
2/10 不太好
2024年7月17日
Estuvo cerrado y no contestaban el teléfono para saber que estaba pasando esperé 2 horas afuera y nadie me podía decir que estaba pasando tuve que buscar otro hotel, muy mal servicio no recibí alguna información del hotel
Yesenia
Yesenia,1 晚旅行
Expedia 真實旅客評語
2/10 不太好
2024年7月17日
Paul
Paul,1 晚旅行
Expedia 真實旅客評語
2/10 不太好
2024年7月16日
When I got to the hotel there was a sign that said 'CLOSED UNTIL FURTHER NOTICE". I NEED TO GET A REFUND OF THE COST OF THE MOTEL!!!!
gary
gary,1 晚旅行
Expedia 真實旅客評語
2/10 不太好
2024年7月15日
Vikram
Vikram,1 晚家庭旅遊
Hotels.com 真實旅客評語
2/10 不太好
2024年7月12日
They did not communicate that there was no power before we went.
Ebony
Ebony,1 晚家庭旅遊
Expedia 真實旅客評語
2/10 不太好
2024年7月12日
真實旅客
3 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2024年7月12日
Pretty scary tbh. The lock in the room was broken, the elevator was broken, we were on the third floor and the stairs were not lit. When we walked in the lobby smelled like weed and the breakfast was stale at best.