Elevator needs work doors don’t open all the way. Exit sign is dangling on wires. I m still waiting for my 100 deposit, it’s been 2 days.
Cory
Cory,1 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025年1月11日
Meryl
Meryl,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025年1月9日
China
China,1 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2025年1月8日
Don't Book at this hotel
This was my second overnight in five days. I checked in on Jan 1st. I called the hotel from the airport for an Uber pickup, as they no longer have a shuttle. The person on the phone said she could not hear me, and she told me to just take a taxi and she would reimburse me, which she did $15. I went to the room and the TV did not work, so the lady at the front desk came to the room and said someone changed the plugs. Then the remote didn't work so she came back to the room with a different one. The bedding was old. The sheets were thread-bare and the blanket between the sheets was very OLD. I went to breakfast and it was dismal. The mini omelet was rubbery and the potatoes were cold. Thank God there was a blueberry muffin. Went back to my room to shower and I could not even turn on the faucet. So again, I was unable to take a shower. Upon checking out of the hotel I explained to the desk clerk my complaints which she wrote down in a spiral folder. I said I would never come back to this hotel and that I wanted a refund. I emphasized that it would NOT get a good review. So here it is. I have never heard back from hotel management. I still want a refund. Don't stay here.
Juliet
Juliet,1 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2025年1月8日
Don't book Here
I have previously stayed at this hotel with no problems. This time after I checked in, I tried to take a shower but there was no not water. I checked in about 5 pm. The hotel told me they were having plumbing problems. I had a 6 am departure from SKY Harbor airport so I had to have a 5:00 Uber pickup. They no longer have a shuttle, but they do pay for the Uber. I was back again on Jan 1 for an overnight and the problems there were worse. see my next review. At this point I did not ask for a refund, but I did complain.
Juliet
Juliet,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025年1月7日
David
David,1 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2025年1月6日
It was most definitely unforgettable, and notnin a good way. We were woken up at 2:00 a.m. to the sound of what sounded like rain, but from our bathroom. The vent above the toilet was making it rain in our bathroom and it flooded. I had to look for another hotel at 2:00 a.m. because there werent any other rolms available for us and the one that they did have was a one bed room and heater did not work.
Maria
Maria,3 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025年1月5日
Maikel
Maikel,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025年1月4日
Buena estancia
La estancia fue muy buena, con un ambiente tranquilo y mucha amabilidad de los empleados.El desayuno fue muy sencillo y tardaban un poco en reponer determinados alimentos. La entrada al hotel es un poco complicada, si se considera que no hay acceso desde la calle lateral. Todos los demás elementos fueron buenos.
Maikel
Maikel,1 晚家庭旅遊
Hotels.com 真實旅客評語
2/10 不太好
2025年1月3日
No hot water
No hot water. Only one large towel. Overall bad experience. Had to shower with cold water
真實旅客
1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年1月3日
Christopher
Christopher,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025年1月2日
James
James,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025年1月1日
Angela
Angela,1 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2024年12月31日
Well stayed
The staff were friendly, accommodating and helpful. The hotel shuttle, breakfast in the lobby, pool and fire pit are great assets. We stayed in two different rooms. Both rooms were a mix of old and newer furniture- the place looked like it had been lived in and was in-between upgrades/renovations but still clean and well kept.
Alyssa
Alyssa,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年12月30日
Jesus Rolando
Jesus Rolando,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年12月30日
Brittany
Brittany,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月29日
Claudia
Claudia,1 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2024年12月28日
Gross
Staff was friendly.
Bathtub leaked the couch had stains and rips on it the chais had rip on it. The microwave was dirty .
The curtains were wrinkled
The shower curtain was stained
Pillows were old and gross.
Beds were very uncomfortable and noisy
Heather
Heather,3 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年12月28日
Pick up at airport
Stayed overnight after picking up nephew at air port
Rhodea
Rhodea,1 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2024年12月28日
Nubia
Nubia,2 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2024年12月27日
The rooms were clean and organized. The beds said two queens but they were smaller and uncomfortable.
Monica
Monica,1 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2024年12月26日
No essential needs
My stay was average. Room was spacious. Beds comfortable. The only problem we had was the TV wouldn't work, gave us new remote, it turned on then wouldn't change channels. Then we had no toilet paper, no towels. Front desk probably got tired of me calling. And each time i had to go get my items, all because she was the only one at the front desk.