Recommended Accommodation in San Francisco Downtown
William Pak Hey
William Pak Hey,3 晚旅行
Expedia 真實旅客評語
2/10 不太好
2023年5月21日
too noisy
RUIBAO
RUIBAO,1 晚旅行
Expedia 真實旅客評語
8/10 非常好
2022年9月16日
A bit noisy outside since it’s in the downtown
Yuan
Yuan,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2021年11月24日
sunny haoyin
sunny haoyin,1 晚旅行
Expedia 真實旅客評語
6/10 不錯哦
2024年11月20日
Service and cleanliness need some work
The view from the room was excellent, however, the rooms are a little dated and could use a remodel. The ice machine on our floor didn't work and when I contacted the concierge about it, they advised me to go to another floor rather than offering to bring ice. I normally wouldn't mind this minor inconvenience at a lesser hotel, but the premium cost of staying here should include premium service. Also, the lobby floor near tower 1 elevator smelled like a garbage dump. I have stayed here several times and this most recent stay was the most disappointing. This is an excellent hotel for the most part but I expect a higher level of service and cleanliness at this price point.
Michael
Michael,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年11月19日
Jose Angel
Jose Angel,3 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年11月14日
Md Abeed H
Md Abeed H,4 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2024年11月11日
Hilton Service and fees is slipping...
Union Strike was extremely disrupting- replacement staff didnt seem yo know operations...check in was not accomodating...both lobby bar and club staff were extremly inexperienced...
Paul
Paul,2 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2024年11月11日
Edward
Edward,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月11日
antonio
antonio,5 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年11月4日
They have a lot of protesters outside, making loud noises very unsafe
Jessie
Jessie,2 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2024年11月3日
Chan Young
Chan Young,1 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2024年10月28日
Protestor hot spot
Picketing- I completely understand the protesters have free speech but considering I was on a gift card by my boss I could hear the drumming and banging from my room on a high level. Waiting for my Uber to arrive and leave, I was accosted both times by the protesters getting in my face. Hotel tried to assist but was not enough- the protesters were even in the loading zone and not in the picket line. I was supposed to be relaxing...
Rhonda
Rhonda,2 晚商務旅行
Hotels.com 真實旅客評語
2/10 不太好
2024年10月22日
The staff was protesting with sirens the whole time. The room was unsanitary because it hadn’t been cleaned. The hotel couldn’t have cared less about how terrible the experience was. They told me I could leave if I didn’t like it.
Jonathan
Jonathan,1 晚商務旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年10月13日
Older hotel, declining, needs upgrades
Sejal
Sejal,2 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年10月12日
We came for my birthday and to see Wicked. The hotel was great,
Except for the very obnoxious and loud protesters out front.
Alicia
Alicia,1 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2024年10月7日
YASUHIKO
YASUHIKO,1 晚家庭旅遊
Hotels.com 真實旅客評語
2/10 不太好
2024年10月5日
Beatrice E
Beatrice E,7 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年10月3日
Patrick
Patrick,2 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年10月2日
Yu Mi
Yu Mi,1 晚商務旅行
Hotels.com 真實旅客評語
2/10 不太好
2024年9月27日
Hilton Union Square workers on strike
Showed up at the Hotel on Day 2 of a strike with a picket line at the entrance. The Hotel made no attempt to contact me with prior warning that, in order to stay at the hotel I would have to cross that picket line.
If I had known in advance I would have supported the workers efforts for better conditions by switching to another hotel. Once inside the hotel I was informed there was no maid service and no room service. The bars shut at 10pm due to lack of staff.
Hotel itself is fine but the lack or prior notice or offer of a refund or alternative is not what I would have expected.
Staff did their best but not a good experience.