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Ramada Tropics Resort & Conf Center by Wyndham Des Moines

3.0 star property
Family-friendly hotel in Urbandale with water park and indoor pool

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Ramada Tropics Resort & Conf Center by Wyndham Des Moines

Indoor pool
Deluxe Room, 1 King Bed, Non Smoking | Desk, soundproofing, iron/ironing board, free cribs/infant beds
Sports facility
Bar (on property)
Desk, soundproofing, iron/ironing board, free cribs/infant beds

Reviews

6.4 out of 10

Good

Popular amenities

  • Bar
  • Pool
  • Free breakfast
  • Pet friendly
  • Connecting rooms available
  • Air conditioning
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Indoor pool
  • Water park
  • Waterslide
  • Pool bar
  • Room service
  • 24-hour business center
  • Conference center
  • Business center
  • Meeting rooms
  • 24-hour front desk
For families
  • Children stay free
  • Free cribs/infant beds
  • Microwave
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
The price is NT$2,265
NT$2,537 total
includes taxes & fees
Nov 27 - Nov 28

Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Room, 1 King Bed, Non Smoking

Desk, soundproofing, iron/ironing board, free cribs/infant beds

Room, 1 King Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Sofa bed
  • 19 sq m
  • Sleeps 5
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking (Accessible)

Room amenity

Room, 1 Queen Bed, Accessible, Non Smoking (Accessible)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Sofa bed
  • 19 sq m
  • Sleeps 5
  • 1 Queen Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Desk, soundproofing, iron/ironing board, free cribs/infant beds

Room, 2 Queen Beds, Non Smoking

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Private bathroom
  • 19 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking

Desk, soundproofing, iron/ironing board, free cribs/infant beds

Deluxe Room, 2 Queen Beds, Non Smoking

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Private bathroom
  • 19 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking, Poolside

Desk, soundproofing, iron/ironing board, free cribs/infant beds

Deluxe Room, 1 King Bed, Non Smoking, Poolside

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Sofa bed
  • 19 sq m
  • Sleeps 5
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking | Desk, soundproofing, iron/ironing board, free cribs/infant beds

Room, 1 King Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Private bathroom
  • 18 sq m
  • Sleeps 5
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking, Poolside

Desk, soundproofing, iron/ironing board, free cribs/infant beds

Room, 2 Queen Beds, Non Smoking, Poolside

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Private bathroom
  • 19 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, Multiple Beds, Non Smoking (1 King Bed and 2 Queen Bed)

Suite, Multiple Beds, Non Smoking (1 King Bed and 2 Queen Bed) | Desk, soundproofing, iron/ironing board, free cribs/infant beds

Suite, Multiple Beds, Non Smoking (1 King Bed and 2 Queen Bed)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Separate bedroom
  • 21 sq m
  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

View all photos for Room, 1 Queen Bed with Sofa bed, Accessible, Poolside (Accessible)

Room amenity

Room, 1 Queen Bed with Sofa bed, Accessible, Poolside (Accessible)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Sofa bed
  • 19 sq m
  • Sleeps 5
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Queen Beds, Non Smoking, Pool View

Suite, 2 Queen Beds, Non Smoking, Pool View | Desk, soundproofing, iron/ironing board, free cribs/infant beds

Suite, 2 Queen Beds, Non Smoking, Pool View

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Sofa bed - double
  • 19 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Poolside

Suite, 1 King Bed, Non Smoking, Poolside | Desk, soundproofing, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed, Non Smoking, Poolside

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Sofa bed - double
  • 23 sq m
  • Sleeps 6
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking | Desk, soundproofing, iron/ironing board, free cribs/infant beds

Deluxe Room, 1 King Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Sofa bed
  • 28 sq m
  • Sleeps 5
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed, Non Smoking

Deluxe Suite, 1 King Bed, Non Smoking | Desk, soundproofing, iron/ironing board, free cribs/infant beds

Deluxe Suite, 1 King Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Sofa bed
  • 19 sq m
  • Sleeps 6
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed with Sofa bed, Jetted Tub, Poolside (1 Bedroom)

Desk, soundproofing, iron/ironing board, free cribs/infant beds

Deluxe Suite, 1 King Bed with Sofa bed, Jetted Tub, Poolside (1 Bedroom)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Sofa bed - double
  • 19 sq m
  • Sleeps 6
  • 1 King Bed and 1 Double Sofa Bed

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Nov 27 - Nov 28
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About the neighborhood

Map
5000 Merle Hay Rd, Urbandale, IA, 50322

What's nearby

  • Merle Hay Mall - 3 min drive - 2.3 km
  • Drake University - 8 min drive - 7.7 km
  • Val Air Ballroom - 10 min drive - 8.2 km
  • Wells Fargo Arena - 12 min drive - 13.4 km
  • Iowa Events Center - 12 min drive - 13.5 km

Getting around

  • Des Moines International Airport (DSM) - 30 min drive

Restaurants

  • ‪Chick-Fil-A - ‬3 min drive
  • ‪McDonald's - ‬6 min walk
  • ‪Casey's General Store - ‬2 min drive
  • ‪Sonic Drive-In - ‬15 min walk
  • ‪Buffalo Wild Wings - ‬19 min walk

About this property

Ramada Tropics Resort & Conf Center by Wyndham Des Moines

Ramada Tropics Resort & Conf Center by Wyndham Des Moines puts you within a 15-minute drive of Drake University and Jordan Creek Town Center. The restaurant is the perfect spot for a bite to eat, and after having fun at the water park, you can unwind with a drink at the bar/lounge. There's an indoor pool and a poolside bar, and in-room conveniences include refrigerators and microwaves. Fellow travelers love the helpful staff.

Languages

English, Spanish

At a glance

Hotel size

  • 166 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in time starts at 4:00 PM
  • Early check-in subject to availability
  • Minimum check-in age: 21
  • Check-out time is noon
  • Contactless check-out available

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • Children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed (dogs only, 1 total, up to 30 lbs per pet)*
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Free onsite RV/bus/truck parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast 6:30 AM–9:00 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Room service (limited hours)

Traveling with children

  • Children stay free (see details)
  • Water park access

Working away

  • 24-hour business center
  • Meeting rooms
  • Computer station
  • Conference center (10000 square feet of space)

Services

  • 24-hour front desk
  • Laundry facilities
  • Wedding services

Facilities

  • ATM/banking
  • Television in common areas
  • An indoor pool
  • Water park
  • Arcade/game room
  • Waterslide
  • Local culture & ecosystem education
  • At least 80% lighting from LEDs
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Closed captioned TV

Room amenities

Be entertained

  • 37-inch flat-screen TV
  • Premium cable channels

Home comfort

  • Air conditioning and heating
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Soundproofed rooms
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Refrigerator
  • Microwave

More

  • Daily housekeeping
  • Connecting/adjoining rooms available
  • Energy-saving switches
  • LED light bulbs
  • Recycling

Special features

Dining

Castaways Grill - Onsite restaurant.

Fees & policies

Renovations and closures

The following facilities are closed on Tuesday, Wednesday, Thursday, Friday, and Saturday:
  • Spa tub

Children & extra beds

  • Rollaway beds are available for USD 10.0 per day

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 20 per pet, per night

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher, a security system and a first aid kit on site.
This property accepts credit cards and debit cards. Cash is not accepted.
Cashless transactions are available.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Ramada Tropics
Ramada Tropics Des Moines
Ramada Tropics Resort
Ramada Tropics Resort Des Moines
Tropics Resort
Des Moines Ramada
Ramada Des Moines
Ramada Hotel Des Moines
Ramada Tropics Hotel Des Moines
Ramada Tropics Resort / Conference Center Des Moines Iowa
Ramada Tropics Resort Moines Urbandale
Ramada Tropics Resort Moines
Ramada Tropics Moines Urbandale
Ramada Tropics Moines
Ramada Tropics Resort & Conf Center by Wyndham Des Moines Hotel

Frequently asked questions

Does Ramada Tropics Resort & Conf Center by Wyndham Des Moines offer free cancellation for a full refund?
Yes, Ramada Tropics Resort & Conf Center by Wyndham Des Moines does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Ramada Tropics Resort & Conf Center by Wyndham Des Moines?
Yes, there's an indoor pool.
Are pets allowed at Ramada Tropics Resort & Conf Center by Wyndham Des Moines?
Yes, dogs are welcome, with a limit of 1 total and maximum weight of 30 lbs per pet. There's a charge of USD 20 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at Ramada Tropics Resort & Conf Center by Wyndham Des Moines?
Yes, there's free self parking. Free RV/bus/truck parking is available.
What are the check-in and check-out times at Ramada Tropics Resort & Conf Center by Wyndham Des Moines?
You can check in starting at 4:00 PM. Check-out time is noon. Contactless check-out is available.
Is there an onsite casino at Ramada Tropics Resort & Conf Center by Wyndham Des Moines?
No, this hotel doesn't have a casino, but Prairie Meadows Racetrack and Casino (14-min drive) is nearby.
What is there to do at Ramada Tropics Resort & Conf Center by Wyndham Des Moines and nearby?
Ramada Tropics Resort & Conf Center by Wyndham Des Moines has a waterslide and an arcade.
Are there restaurants at or near Ramada Tropics Resort & Conf Center by Wyndham Des Moines?
Yes, there's an onsite restaurant, Castaways Grill.

Ramada Tropics Resort & Conf Center by Wyndham Des Moines Reviews

Reviews

6.4

Good

6.4/10

Cleanliness

6.8/10

Staff & service

6.8/10

Amenities

6.0/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

10/10 Exceptional

Everything was immaculate our room, the pool area and the arcade. The staff was so friendly and helpful. The indoor waterpark was very clean and nice. kids had to be a certain height to go down the biggest waterslide but yet they let kids of all sizes in The smaller area met for 1-5 aged children. The smaller children were repeatedly knocked down by children that were 14 or 15 and had no business being in the smaller waterslide area. As they have a certain height to go down the big water slides, they should have a height requirement For the smaller side, so the smaller children could play more safe. Why a teenager would wanna go down a tiny waterslide was beyond me. We seen smaller children repeatedly knocked down water splashed in their faces.
Christine, 1-night family trip
Verified Hotels.com guest review

8/10 Very Good

Jolly Roger
My grandson LOVED the pirate ship water play area! Waterslides were fast. Rooms were comfortable, but facility is aging. Free breakfast was continental, no hot food or juices.
1-night family trip
Verified Hotels.com guest review

8/10 Very Good

Nice hotel
Nice, clean and comfortable. Front desk person was friendly. Wonderful place for children to have fun in the swimming pools and slides. Could have used a little more lighting in the room. I would have given it five except for the person who was working in the Boo's Pizza and chicken / sports bar. I believe he may have been the manager. He was the rudest person to us and everyone else that came in. He was dressed in shorts and a t-shirt. Said there was no bartender so he complained the whole time that he had to pour drinks and He didn't know how to do that since he's not a bartender. My husband and I and one other person were the only ones in the bar. We had to wait 10 minutes when we went in to get our drink. Other people came in to order food they also had to wait about 10 minutes for him to even acknowledge them. How busy could he have been when we were the only ones in the bar? The other person was a local who has been there many a time and this man, I believe his name is Kevin, was really rude and ignorant to him also. I wanted a draft beer and he didn't know how to pour it. We order an Italian hoagie and he gave us some other kind of hoagie. The three of us left.
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Kayla, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Tanya, 2-night trip
Verified Hotels.com guest review

6/10 Good

Average with nice pool but not so great hours
Pool is geared towards children but I don’t feel like pool hours are. Pool doesn’t open until 10 am and checkout is at 11. Pool stays open until midnight and then hallways are insanely loud and everyone gets woken up.
Kristi, 1-night family trip
Verified Hotels.com guest review

2/10 Poor

Roger, 2-night family trip
Verified Hotels.com guest review

2/10 Poor

Bart, 1-night family trip
Verified Hotels.com guest review

6/10 Good

Karl, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

It would have be better if they had a tub instead. For the most part we had a great time.
Brandi, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Disappointing
My team was booked here because of the location, readings and breakfast buffet availability at 6:30am. The buffet was not available until 7:30am according to an employee, and, the same employee said the breakfast is not that good anyway. My team needed to change rooms because of cleanliness. We found bugs in the rooms and the need skirt had blood on it. The stay was a disappointment.
Chris, 4-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Mark, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Well-apponted room and large bath.
The rooms are arranged around extremely long corridors which wrap around a central atrium... a very long walk from our room to the reception area which connects to an enormous atrim evoking one of those 70's-era Las Vegas motels a couple blocks off the Strip. Our room, however, was large and comfortable, with one of the best bathrooms we had seen on this long car trip, featuring a large, tiled, walk-in shower, a refreshing change from those slippery bathtubs found in motels all across the country. Convenient location, easy on-and-off Interstate 35/80.
A C, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Rance, 5-night business trip
Verified Hotels.com guest review

8/10 Very Good

The cleanliness not great building in rough shape
robert, 2-night family trip
Verified Hotels.com guest review

4/10 Fair

The stay was ok but could use some updates. Beds had bed bugs. My 2 kids woke up bitten by them. My wife informed the front desk and they said they were already aware of it and the general manager won't do anything about.
1-night family trip
Verified Hotels.com guest review

8/10 Very Good

James, 1-night family trip
Verified Hotels.com guest review

2/10 Poor

Horrible. Would not recommend.
We stayed at your hotel from 9-27 through 9/29. This was as a very poor experience. First, we had mold in our 1st room (#161) when moved to second room (#181) which also had mold and when it was brought to the attention of the check in staff, they sent maintenance and he simply denied that it was mold and wiped it off. First of all mold doesn't just "wipe off" and second rust does not grow on drywall. We were then moved to room 283 (third move by the way). Second the website states a "Buffet" breakfast as well as the check in staff confirming the "Buffett" breakfast. When we showed up Sat morning at 8am for the "Buffet" breakfast, it was pizza which was empty and once it came out was just one pizza, not very "Buffet" now is it. With the amount of people how far do you think 1 pizza will go? Third, the hotel had a very distasteful odor of a mix of old, musty, dirty odor. We frequently visit the Ramada water park hotel in Sioux Falls, SD and have never experienced such an awful stay. The pool had floaties and seemed cloudy, to me that states filtration issues. We picked your hotel so my granddaughter could enjoy swimming and a good stay. Fourth the front desk was asked for a couple extra towels for room #113 which never were delivered so we had to share a wet towel to dry after the shower and we had the maid service please on the door Sat and it was not done. We left 1 day early, staff at front were getting short, snappy, and rude.
Stephany, 3-night family trip
Verified Hotels.com guest review

6/10 Good

The employees
It was a fun place and comfortable enough, but the people working the front desk were horrible. Rude, unhelpful, uncaring, and lazy. The life guards were the only ones there doing their jobs.
2-night family trip
Verified Hotels.com guest review

2/10 Poor

The experience was absolutely terrible! We encountered bed bugs and the staff refused to take any action. Despite our patience, they did not offer to change our room, and they neglected to assist with the necessary treatment of our clothes. We were left waiting for an unreasonable amount of time while they "figured things out". Additionally, the breakfast buffet only offered unpleasant cold pizza and coffee. Overall, it was an extremely disappointing experience with an unhelpful front desk. We will not consider returning in the future.
Peggy, 2-night family trip
Verified Hotels.com guest review

2/10 Poor

Ugh
Mold, out dated, pool barely open.
Denise, 3-night trip
Verified Hotels.com guest review

8/10 Very Good

The room was very adequately sized for a suite. Staff wasn't overly friendly or helpful.
2-night trip
Verified Hotels.com guest review

6/10 Good

Its okay
Sombath, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Yvonne, 3-night family trip
Verified Hotels.com guest review

2/10 Poor

Very day we had to go to desk and get key activated. Maid service was terrible took our towel never replaced them.Elevator was out of order. No breakfast on Monday was supposed to from 6:30 to 9:30. Hair dryer didn’t work. Hot water didn’t always work.The mold on doors was terrible. I have stayed at Ramada motels before they were always great but this Ramada was horrible
David, 3-night family trip
Verified Hotels.com guest review