Over the years i have stayed in this hotel numerous times - i will not make that mistake again!
Checked in after 9 PM - the only greeting was 'sign this stating you will vacate the room by 11 AM (2 nights booked).
No mention that housekeeping was 'at request' - so no cleaning / refresh. The bathroom was 'renovated' by someone who was obviously blind (several years ago). Floors were dirty with bits of TP scattered about. Sink drain was painfully slow, lights constantly flickered, ceiling in shower flaking and crumbling. Oh yeah, only lukewarm water!!! No fridge, no ice machine in the hotel.
Thank you for not inquiring about my stay upon check-out - it had the potential to 'get ugly'. Instead I got glared at...
It was cheap and i got less than i paid for!
Jim
Jim,2 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025年1月6日
6/10
Very inviting and friendly staff, but I did not receive clear instructions for payment of parking so I had to pay a higher rate for 1 of the 2 days. No snacks, water, or other drinks available to buy in hotel besides going to the bar so bring your own if you plan on snacking/drinking in your room.
Nathan
Nathan,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年1月4日
Logan at check-in was super nice!!!
She was extremely helpful and answered all our questions.
Savithri
Savithri,2 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025年1月2日
Great location, but noisy
Best location in the city! Safe and walkable area near restaurants, bars, and attractions. Great service too!
The building is historic and beautiful, but unfortunately there is not much soundproofing. Too noisy for us light sleepers! And the lack of adequate towels and toiletries for a 5-night stay was disappointing. We had to make several calls and still did not get sufficient supplies delivered.
Andrew
Andrew,5 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025年1月2日
Ryan
Ryan,1 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2025年1月2日
The location is great, room condition is very good.
Mingqiao
Mingqiao,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025年1月2日
Joseph
Joseph,1 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2025年1月2日
Eduardo
Eduardo,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年1月1日
Great affordable Mag Mile Chicago location
Great affordable after Christmas stay right off of Michigan avenue. Big, clean, comfortable room with king bed. 2 minute walk to the Hancock building, 4 minutes to Gibson’s, 4 minutes to the water tower. Only down part was they didn’t clean our room or change our bath towels and we had to ask at the desk for clean ones.
Kenneth
Kenneth,3 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025年1月1日
Great hotel
Great hotel, comfortable rooms, nice view, great staff and the reception. The house keeping service could improved a bit.
Nir Noon
Nir Noon,26 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月31日
Denis
Denis,1 晚好友同遊
Hotels.com 真實旅客評語
2/10 不太好
2024年12月31日
Go somewhere else!
Hotel's staff are rude! Room without a minifridge. Parking is $51 a night. We had 2 rooms for 6 nights...not the minimum discount.
$600 for parking!
Houskeeping only makes the bed. No new toiletries or a detailed job.
Never again!!
Paulo
Paulo,1 晚家庭旅遊
Hotels.com 真實旅客評語
2/10 不太好
2024年12月29日
Poor customer service/dirty hotel
Check in personnel - poor customer service!
Smelly hallway in the 4th floor.
Overall poor stay in this place. Not worth it to booked this place again.
Jayson
Jayson,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年12月29日
Lauren
Lauren,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年12月28日
The room is clean and cozy, but you can tell the furnitures are old but still functional. The major problem is noise, you can hear all the noise from the hallway, and every morning around 4am, there will be big noise from the garbage collection outside the hotel. Overall, it’s a good stay.