this place is a great resort with views for days. staff is more than welcoming in their daily operations and are there to serve. the road way in is definitely a dirt road down the side of the surrounding mountains but our driver was great and got us in and out several times with no issue. very secure on site. i would surely recommend this place to anyone looking to stay in the area
Stephen
Stephen,2 晚好友同遊
Expedia 真實旅客評語
10/10 好極了
2024年8月12日
Great place to stay at lago de Coatepeque, just have to drive a bit since this hotel is on the opposite side of the entrance. Excellent Service
Anner E.
Anner E.,3 晚好友同遊
Expedia 真實旅客評語
10/10 好極了
2024年8月7日
N
Gerson
Gerson,1 晚旅行
Expedia 真實旅客評語
8/10 非常好
2024年8月3日
Rubidia
Rubidia,2 晚旅行
Expedia 真實旅客評語
2/10 不太好
2024年7月30日
Terrible customer service and accused me of stealing a key.
Nancy
Nancy,1 晚旅行
Orbitz 真實旅客評語
10/10 好極了
2024年7月22日
edwin
edwin,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年7月20日
We loved this hotel. The view from our room was amazing. They served breakfast lunch and dinner on their main floor but just about 20 minutes drive there are many restaurants you can visit. The staff at this hotel was very pleasant and kept everything very clean. We woke up early one morning and jumped in the lake, a beautiful experience. We would definitely come back and hopefully for longer.
Gloria
Gloria,2 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2024年7月19日
Renté una habitación con vista al lago, tiene una vista excelente, lamentablemente las cortinas que son traslucidas para apreciar el paisaje, al amanecer se vuelven bastante molestas por el sol.
Geofredo
Geofredo,1 晚浪漫之旅
Expedia 真實旅客評語
8/10 非常好
2024年7月15日
Beautiful lake location and well constructed concept with easy access to lake activities. However, it is a little far from the main road, so an AWD vehicle is recommended specially in rainy season.
Ronal
Ronal,1 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2024年7月14日
Estela
Estela,1 晚旅行
Expedia 真實旅客評語
4/10 一般般
2024年7月12日
The property is nice but the upkeep is lacking. Broken ceilings in the bar area, water/mold stained walls around the property, in room showers that have no or poor water pressure or no hot water.
We got a two bed room with an odd smell. One of the two beds, when we were ready to go to bed, had a duvet cover whose underside (facing the bed) had a menstrual stain on it (cleary the room had not been properly cleaned as the floors were also dirty and the room's trash can had not been fully emptied). We complained and were ultimately moved to another room that did not have hot water. The hotel manager did not initially make himself available when I asked to speak with him about the blood stain, and I only had a chance to speak with him as I went to him when he finally came to see the blood stain as we were changing rooms. No reparations were offered beyond a change of room.
The people working at the hotel seem to be short staffed and the manager seems to spend his time in his room instead of walking the property to make sure all is running well and that the guests are well taken care of.
Be ready to pay high prices for mediocre quality.
Enrique
Enrique,2 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2024年7月12日
Yancy
Yancy,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年7月10日
Incredible stay, beautiful property and amazing staff. Jetski’s were awesome, great drinks and food on site I highly recommend this place and their amazing staff. I will be back!
Jonathan
Jonathan,1 晚好友同遊
Expedia 真實旅客評語
10/10 好極了
2024年7月8日
Benjamin
Benjamin,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年7月8日
Juan
Juan,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年7月7日
Hotel itself its good, great view of the lake. Friendly staff. The location is kind of far from everything, not recommended uf you're traveling solo. The road to get to the hotel is a five km dirt road full of potholes, you need to drive very slow and careful to not damage your vehicle.
Victor
Victor,2 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年7月4日
Sharon
Sharon,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年7月2日
真實旅客
1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年6月28日
Son muy amables, espectacular la atención
Ester
Ester,1 晚家庭旅遊
Orbitz 真實旅客評語
10/10 好極了
2024年6月22日
Ruzina
Ruzina,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年6月15日
Un hermoso hotel con una vista increíble al lago coatepeque, muy relajante y el personal muy amables. También tiene un restaurante… perfecto