I liked the space provided and the cleanliness of the property
Celine I
Celine I,10 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2023年5月8日
Great location and staff!
Francisco Perdomo
Francisco Perdomo,6 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2021年10月3日
Bem Localizado!
Localização excelente!
Mobilia Muito boa!
A equipe do Hi Guest nos tratou muito bem!
O único detalhe que não gostamos foi no quesito da limpeza. Todo o chão do apartamento e banheiro estava todo mau limpo. As roupas de cama estavam limpas apenas a capa por fora mas por dentro estava com mau cheiro e suja. Cama muito desconfortável! No check in fiz as reclamações e mesmo assim ainda tiveram coragem de nos cobrar a taxa de limpeza!
Wander
Wander,11 晚家庭旅遊
Hotels.com 真實旅客評語
4/10 一般般
2021年6月30日
The walls in the room was not clean
The dustbin in the toilet and bathroom were open style and not hygienic
The curtain poles were broken and taped up
The TV had no channels or cable so no point having a TV if you can not watch anything
The response time to complaint was swift but actually resolving an issue was not swift
The Fire alarm in the block rung 5 times and we has no guidance on what to do OR if this was a real fire incident or a Fire drill
真實旅客
7 晚旅行
Expedia 真實旅客評語
10/10 好極了
2021年1月3日
EDGARD
EDGARD,14 晚家庭旅遊
Hotels.com 真實旅客評語
4/10 一般般
2020年2月27日
Needs improvement
Its a standard living apartment, lounge/dining area 2 bedrooms and 2 en-suites plus a separate w/c. Also a decent sized kitchen with the all the basic utensils and appliances. Condition and space wise the apartment ticked all the boxes. But I wasn't impressed with the service from the staff, as they don't have a front desk you can only communicate via WhatsApp. On the first day the water heater for both bathrooms was leaking so it was turned off and we had no hot water so were unable to take hot showers. I comunicated to the staff via WhatsApp but would get a reply back after a few hours. I had to resort to using the showers on the rooftop next to the swimming pool. 2 days before leaving the water heater was switched on and we was able to use the shower. It could have been fixed but was a big job and would take around 5 hours. I did request to be moved to another room but received no response. Service was poor from the staff but what do you expect for the price of stay and no front desk.
Location was OK, about 10mins walk to the Dubai Mall.
Mohammed
Mohammed,6 晚家庭旅遊
Hotels.com 真實旅客評語
2/10 不太好
2020年1月22日
Ahmad
Ahmad,1 晚商務旅行
Hotels.com 真實旅客評語
8/10 非常好
2019年10月3日
真實旅客
7 晚旅行
Expedia 真實旅客評語
6/10 不錯哦
2019年9月26日
真實旅客
4 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2019年9月12日
真實旅客
10 晚旅行
Expedia 真實旅客評語
10/10 好極了
2019年7月22日
Great property conveniently located near The Dubai Mall with great value. Enjoyed our stay very much.
Jay
Jay,3 晚家庭旅遊
Wotif 真實旅客評語
8/10 非常好
2019年7月20日
It was clean, super location, reliable WiFi only in the apartment not the building. WhatsApp communication with the supervisor. I will stay there again with my family!!!
真實旅客
6 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2019年6月30日
I did not like the play ground for kids
many furniture are old