Room type was not available upon arrival. Booking was prepaid 3 months in advance.
Henry
Henry,1 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2024年12月4日
Avoid AC Marriott Beachwood
Terrible service, dirty hotel and given an incorrect room type. Concerns were disregarded.
Henry
Henry,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年10月7日
Kinda crappy experience
When we got to the room the toilet was clogged. Asked them to fix it. And also asked to fix the tv remote that didn’t work.
They did neither. The remote was broken but it was also that green M&M thing. Had they fixed one both would have been fixed. So second day we didn’t realize it was still broken til late ate night and my kid had to drop the kids off in the pool. And so it smelled all night. Worse hotels have much better service.
真實旅客
2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年9月20日
Kimberly
Kimberly,1 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2024年9月17日
Adam
Adam,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年9月5日
I recommend this property to anyone who is interested in staying in a excellent hotel
Tony
Tony,2 晚旅行
Expedia 真實旅客評語
2/10 不太好
2024年8月28日
Waited 2 days for clean towels.
Breakfast was a joke.
phyllis
phyllis,3 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2024年8月26日
10/10 hotel & rooms are bigger than it looks ..
Dana
Dana,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年8月19日
All god but front desk workers
Loved the hotel and location.
Staff was very un professional.
From their inability to smile, rolling their eyes
To question.
It’s a shame
Noa
Noa,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年8月19日
Timothy
Timothy,1 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2024年8月14日
Keri
Keri,1 晚旅行
Expedia 真實旅客評語
8/10 非常好
2024年8月13日
Great service and room. Breakfast was not great
Angela
Angela,1 晚旅行
Expedia 真實旅客評語
8/10 非常好
2024年8月7日
Only issue was smell of cigarettes in room.
Artur
Artur,1 晚家庭旅遊
Expedia 真實旅客評語
4/10 一般般
2024年8月5日
I have stayed at the ac marriott beachwood pine crest multiple times in the past and this was the worse experience ive had... i booked via expedia and paid for my stay before i arrived. when i checked in i was given a totally different price to pay, i showed what i paid expedia and i was still told it would be a upchargebecuase the room rates are flexible the hostess on friday night was very rude and only help she could give me was talk to the manager the next day which i did and was told by shakira the manager she would get to the bottom of this and let me no by the end of the day Saturday.. Saturday came and went and no answer i went to the front desk to talk with her and she refused to have a conversation with me she walked past me 2x in the lobby while i waited to see her and refused to have a conversation with me... expedia rep called the hotel 2x to speak with her the front deskamswered the phone and trasnferred the call to shakira and she refused to answer the phone. When i checked out i was still left with no answer on the upcharge and a extra $258.00 charged to my account iam hopeful that expedia can get to the bottom of this and i get a refund for the upcharge
Courtney
Courtney,3 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年8月5日
Excellent
Robert
Robert,3 晚家庭旅遊
Orbitz 真實旅客評語
2/10 不太好
2024年8月4日
I didn’t like that I paid for my room a week in advance and when I got to the hotel my room wasn’t ready yet I waited hours. But overall it was a nice room.
Vernesha
Vernesha,1 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2024年8月4日
Matt
Matt,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年7月8日
Like: Upscale hotel located in a nice upscale area. Plenty of restaurants and various shopping places to choose from. The hotel is clean and welcoming.
Dislike: The rooms did not have wall-to-wall carpet. The bathroom is designed like a Holiday Inn where the bathroom is not separated from the sleeping quarters.
Angela
Angela,3 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年7月6日
Patrice
Patrice,1 晚旅行
Expedia 真實旅客評語
8/10 非常好
2024年7月5日
Adrian
Adrian,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年6月24日
tea
tea,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年6月16日
Great hotel outside of Cleveland proper. Easy to get to from the interstate - plenty of shops and restaurants nearby.
Kevin
Kevin,1 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2024年5月28日
Great experience
Mary
Mary,1 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2024年5月12日
Great property and location! Shopping and dining all around you can walk downstairs to. Bartender was excellent also! She was so fun!