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The Urban Hotel Ndola

3.5 star property
Ndola hotel with golf course and outdoor pool

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Photo gallery for The Urban Hotel Ndola

Outdoor pool
Lobby sitting area
Front of property
Interior
Breakfast, lunch, dinner served; local and international cuisine
Experience the vibrant spirit of Ndola at The Urban Hotel. Tee off on the golf course, indulge in a hearty English breakfast, or unwind by the outdoor pool. Enjoy convenient amenities like dry cleaning services and free WiFi while savoring local cuisine at The Metropolitan restaurant.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Airport transfer
  • Pool
  • Free breakfast
  • 24/7 front desk
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • Golf course
  • Restaurant and bar/lounge
  • Outdoor pool
  • Room service
  • Business center
  • Meeting rooms
  • Airport shuttle
  • 24-hour front desk
  • Air conditioning
  • Garden
  • Front-desk safe

Feel at home (6)

  • Children stay free
  • Private bathroom
  • Television
  • Garden
  • Daily housekeeping
  • Laundry facilities
The current price is NT$2,746
NT$3,501 total
includes taxes & fees
Mar 9 - Mar 10

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Double Room, Corner

Premium bedding, desk, soundproofing, free WiFi

Standard Double Room, Corner

Highlights

Soundproofed
Air conditioning
TV
Premium bedding
Private bathroom
Electric kettle
Free bottled water
Satellite channels
  • Golf view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Twin Room

Premium bedding, desk, soundproofing, free WiFi

Standard Twin Room

Highlights

Soundproofed
Air conditioning
TV
Premium bedding
Private bathroom
Electric kettle
Free bottled water
Satellite channels
  • Golf view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room, 1 Queen Bed, Patio

Premium bedding, desk, soundproofing, free WiFi

Standard Double Room, 1 Queen Bed, Patio

Highlights

Balcony or patio
Soundproofed
Air conditioning
TV
Premium bedding
Private bathroom
Electric kettle
Free bottled water
  • Golf view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room, Accessible

Premium bedding, desk, soundproofing, free WiFi

Standard Double Room, Accessible

Highlights

Soundproofed
Air conditioning
TV
Premium bedding
Private bathroom
Electric kettle
Free bottled water
Satellite channels
  • Golf view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room

Premium bedding, desk, soundproofing, free WiFi

Standard Double Room

Highlights

Soundproofed
Air conditioning
TV
Premium bedding
Private bathroom
Electric kettle
Free bottled water
Satellite channels
  • Golf view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Suite

Premium bedding, desk, soundproofing, free WiFi

Standard Suite

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
TV
Premium bedding
Separate bedroom
Private bathroom
Electric kettle
  • Golf view
  • Sleeps 3
  • 1 Queen Bed

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NT$5,847 total
includes taxes & fees
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About the neighborhood

Map
Ndola Golf Estate, Nkana Road, Ndola, 10101

What's nearby

  • Ndola Golf Course - 5 min walk
  • Ndola Mosque - 19 min walk
  • Levy Mwanawasa Sports Stadium - 4 min drive
  • Kitwe City Square - 52 min drive
  • Copperbelt University - 57 min drive

Getting around

  • Ndola (NLA) - 8 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Angelina's Bistro, Bar & Pizzeria - ‬3 min drive
  • ‪Michelangelo Restaurant - ‬2 min drive
  • ‪Nando's - ‬3 min drive
  • ‪Sweet Bite - ‬2 min drive
  • ‪The Town Restaurant - ‬2 min drive

About this property

The Urban Hotel Ndola

Located just 1.8 mi (3 km) from the airport, The Urban Hotel Ndola offers a shuttle (available on request). The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at The Metropolitan, which serves local and international cuisine and is open for breakfast, lunch, and dinner. A golf course, a bar/lounge, and a garden are other highlights.

Languages

English

At a glance

DONE

Hotel size

    • 60 rooms
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: midnight
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11 AM
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
    • If you are planning to arrive after 11:00 AM please contact the property in advance using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Children (4 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Wheelchair-accessible parking on site
    • Onsite parking limited
DONE

Transfers

    • Airport shuttle from 6 AM to 9 PM*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Free English breakfast each morning 6 AM–11 AM
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)

Traveling with children

  • Children stay free (see details)

Working away

  • Business center
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Golf course on site
  • An outdoor pool
  • Banquet hall

Accessibility

  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Room amenities

Be entertained

  • DVD player
  • Television
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Electric kettle
  • Slippers

Sleep well

  • Soundproofed rooms
  • Turndown service
  • Premium bedding

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Towels

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping

Special features

Dining

The Metropolitan - This restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner.
Office Patio - This bar serves light fare only.

Fees & policies

Refundable deposits

  • Deposit: USD 62.50 per stay

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 30 per person (one-way)

Children & extra beds

  • Airport shuttle for children between the ages of 10 and 17 costs USD 15 (one-way)
  • Guests must contact this property in advance to reserve rollaway/extra beds

Policies

This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher, a security system, a first aid kit and window guards on site.
This property accepts credit cards and cash.

Also known as

Urban Hotel Ndola
Urban Ndola
The Urban Hotel
The Urban Hotel Ndola Hotel
The Urban Hotel Ndola Ndola
The Urban Hotel Ndola Hotel Ndola

Frequently asked questions

Does The Urban Hotel Ndola offer free cancellation for a full refund?

Yes, The Urban Hotel Ndola does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at The Urban Hotel Ndola?

Yes, there's an outdoor pool.

Are pets allowed at The Urban Hotel Ndola?

Sorry, pets aren't allowed.

Is parking offered on site at The Urban Hotel Ndola?

Yes, there's free self parking. Parking spots may be limited.

Is airport shuttle service offered by The Urban Hotel Ndola?

Yes, an airport shuttle is available from 6 AM to 9 PM on request. The charge is USD 30 per person one-way.

What are the check-in and check-out times at The Urban Hotel Ndola?

Check-in start time: 2:00 PM; Check-in end time: midnight. Check-out time is 11 AM.

What is there to do at The Urban Hotel Ndola and nearby?

Tee off at the onsite golf course. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a garden.

Are there restaurants at or near The Urban Hotel Ndola?

Yes, The Metropolitan offers local and international cuisine.

What's the area around The Urban Hotel Ndola like?

The Urban Hotel Ndola is a short 5-minute walk from Ndola Golf Course and 19 minutes' walk from Ndola Mosque.

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The Urban Hotel Ndola Reviews

Reviews

8.4

Very Good

8.6/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Exceptional

It is a nice place for vacation
Jean-Claude, 1-night trip

10/10 Exceptional

Very Happy Customer!
Very nice Ndola Hotel! A/C was marvelous! The people were 100% cooperative and available. Morning breakfast is the best I have ever seen!!! It is now the ONLY hotel I would ever stay in Ndola! :)
Peter, 2-night trip

8/10 Very good

Nice stay
Caitlin, 1-night trip

10/10 Exceptional

Nice place
Susuana, 2-night trip

10/10 Exceptional

My 4th visit to the Urban from Canada...Great food,very clean ,friendly staff & affordable Uncle Ken :)
Kenneth, 12-night trip

10/10 Exceptional

All is well
Salomon, 1-night trip

10/10 Exceptional

I have always liked the location
Betty, 1-night trip

10/10 Exceptional

The hotel needs to improve on the safety of residents, the emergency door was always opened , and anyone even non-resident can have access the corridor leading to the rooms.
Jean-Claude, 4-night trip

8/10 Very good

GREAT STAFF
Merveil, 9-night trip

10/10 Exceptional

NDOLA VISIT
pleasure stay in central of Ndola Town. KAFUBU MALL Just cross the road. The Restaurant very expedite. The breakfast various .
ANDRE, 2-night trip

10/10 Exceptional

Walkable, quiet, convenience
Placide, 3-night trip

10/10 Exceptional

Beautiful environment
EDWIN, 1-night trip

8/10 Very good

No desk light
With a cool design and urban-like service, I am fully satisfied and stay comfortable, except for the following: No light is above the desk, which is essential for a business tourer, and I don't feel like turning on a cold-coloured ceiling light.
2-night trip

4/10 Fair

Unprofessional booking and reception
I had prepaid 4 rooms, but only 3 were available. The personnel were about to send one of us to a different hotel, but we insisted to stay as one group. After 75 minutes, they "found" a fourth room that was dirty, full of mosquitos and the room lock did not work. No apologies or compensation. Otherwise, the hotel was ok, although food was pretty average.
2-night trip

4/10 Fair

No elevator. No in room phone. Small shower. Water floods in sink and in shower
Mpande, 1-night trip

10/10 Exceptional

I was greeted each morning with a spectacular sunrise from my window. The buffet breakfast was great. As a Brit living in the US, I miss proper bacon and decent tea. This hotel provided both. Basically, breakfast was everything you need to have a full English breakfast plus continental options including fruit and salad. Zambia is currently struggling with rolling blackouts (in excess of 18 hours a day) but the hotel has backup power and so power was always available. The wifi was generally good except during parts of the power outage periods. The staff were very friendly and helpful. The dinner menu was good and affordable (about $15 to $20). At $71 per night including breakfast and wifi, there's nothing to complain about.
John, 14-night trip

6/10 Good

My stay
Place looks a bit old and needs a face lift. Food is too expensive. Options for breakfast are limited.
Owen, 1-night trip

6/10 Good

Ok, but wouldn't stay there again
Good location easy access to places we need to visit, hotel is a bit out dated, floors need re-doing throughout the hotel, rooms need to be updated and deep cleaned, Bar closes at 10pm, breakfast is ok but very basic, staff are very friendly and helpful Hotel tried to charge us for the room on leaving even though its been booked and paid via Hotels.com very stressful time took about an hour to sort out
Richard, 2-night trip

8/10 Very good

Good property but improvement’s required on the road from town to the hotel . The music played in the night at the bar is bit too loud for the residents , if the hotel could build a sound proof bar and entertain their customers their wld go a long way not disturbing other residents who could be at the hotel for different reasons
Robertson, 2-night trip

6/10 Good

The rooms were a little basic for the amount of money we paid. Not value for money
Chrisopher, 2-night trip

6/10 Good

Not enough lighting in the room due to some burbs not working
Viktor, 1-night trip

8/10 Very good

The nightly music was too loud and too late.
Stanley, 6-night trip

8/10 Very good

This hotel is clean with very comfortable beds. Whilst staff are always pleasant they can cluster together and be very inattentive. getting a coffee takes ages and you have to seek out someone to take your eggs order. They worked better when the manger appeared. Butter in containers was off and some of the cooked breakfast items very cold.
Ronald, 1-night trip

8/10 Very good

The hotel states that it is only 8 minutes by car from the airport and that the airport transfer is included in the price. These were the reasons for me to book there. But this information is wrong!!! because it refers to the old airport. Now the travel time is about 35 minutes and they charge ZMK 500 for transfer. This should be changed immediately on your website.
Josef, 1-night trip

4/10 Fair

The hotel and amenities were ok, the main challenge was the noise from the event being held in front of the rooms. My second issue was that the price I booked and the price I ended up paying were quite different. The explanation being that they had not adjusted their exchange rate.
Eduart, 2-night trip