I've just checked in about 20 minutes. I wanted to take a bath after a long hot day. I turned on bathroom faucet and out burst the dirtiest brown water. I thought to give it time maybe it will clear up. After a few minutes there was no change. I took out my phone and started recording. I then walked to the office to tell them the problem and the clerk with a defensive attitude said give it time. I recorded the conversation along with recording of this awful bad smells room . How can Expedia associate themselves with this business that just dont care about health standards and worse customer service. I want my full refund plus an apology for this kind of service.
Solaita
1 晚家庭旅遊
4/10
The room was smelly musky oder.
Rafael
1 晚浪漫之旅
8/10
Room was clean, bathroom was clean. Shower was clean and had great water pressure in my room
Alan
1 晚旅行
4/10
Main gripe was the rude staff. Room looked dirty and unkept. Questionable smell in the room made me gag when first walking in.
Oscar
2 晚商務旅行
4/10
It’s one thing to pay for your entire stay when booked on line but then to have to pay another fee, cash when you arrive on top of that.
Plus they are all rude in that office.
Probably won’t stay again.
Darla
2 晚家庭旅遊
10/10
Renee
1 晚家庭旅遊
10/10
Close to restaurant
David
1 晚旅行
2/10
Music all loud till 5am that's ridiculously I had to leave the hotel hope to get my money back
Dyango
1 晚家庭旅遊
8/10
Kreshay
1 晚旅行
2/10
Check in was at 3 pm and they didnt let us check in tell 5 pm
Staff qas very rude
Brittney
1 晚商務旅行
2/10
and the breakfast absolutely sucks.
真實旅客
1 晚旅行
6/10
There’s a homeless in the site walking around.
Jerry
1 晚旅行
6/10
Roderick
1 晚旅行
2/10
Ulises
2 晚旅行
10/10
It was a wonderful experience.
Fanaka
1 晚家庭旅遊
6/10
Getting ahold of the staff the front office and getting any kind of help with a bad video controller was okay and kind of tough. When it came time for help check out could not absolutely reach anybody in the office under any circumstances and had to leave without any documentation of the visit. Very unsatisfactory.
真實旅客
1 晚旅行
2/10
I didn’t not book this
Charles
1 晚旅行
4/10
I'm no coming back.
真實旅客
1 晚商務旅行
10/10
真實旅客
1 晚旅行
6/10
The stay was ok a best. The lady didn't believe that I had a reservation. But I had the confirmation email.
Christopher
1 晚旅行
2/10
This place is beyond ghetto. It is in a dangerous area and service from staff is non-existent.
真實旅客
1 晚家庭旅遊
6/10
Lenore
1 晚好友同遊
10/10
lynann
1 晚家庭旅遊
2/10
I hardly ever leave reviews but this hotel is horrible, found used condoms wraps and Vaseline on the floor while looking for a plug. I paid for a two bedroom suite and got 1 bedroom and a bed on the entrance which was the “second bedroom” and doors that didn’t close in the one bedroom and bathroom.