Most things were fine, except the poor drainage in the shower room. The location of the hotel was safe but the walking distance was lack of places for shopping or dining.
真實旅客
3 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2017 年 6 月 30 日
Yuk Lun
Yuk Lun,1 晚商務旅行
Hotels.com 真實旅客評語
8/10 非常好
2016 年 8 月 16 日
Yuk Lun
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 3 月 30 日
Nice location although a bit dated now. We had to move rooms because of a bad smell but the staff were very accommodating and ensured we were comfortable after moving
真實旅客
5 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 3 月 23 日
Shower needs refurbishment
We’ve stayed here before a few times and always had a suite however this time we just booked a horizon club room - no problem apart from the shower- seems crazy to have a walk in shower without a rain head shower head in the ceiling -this has a handheld shower which my husband had to hold above his head!!
William
William,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 1 月 31 日
HEEJIN
HEEJIN,4 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 1 月 11 日
Thomas
Thomas,4 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 1 月 2 日
NORIHIRO
NORIHIRO,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024 年 12 月 30 日
Dheeraj
Dheeraj,8 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024 年 12 月 25 日
Vijay
Vijay,2 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024 年 12 月 16 日
Shangrila means consistency, service with a smile
I have stayed at several Shangrila properties but each one the experience is consistent wrt to hospitality, service and amenities
DEEPAK
DEEPAK,5 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024 年 12 月 8 日
真實旅客
1 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2024 年 12 月 3 日
Awesome place to stay close to all locations in BLR
Srivijaya
Expedia 真實旅客評語
10/10 好極了
2024 年 11 月 23 日
Rosana
Rosana,2 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024 年 11 月 19 日
Craig
Craig,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024 年 11 月 13 日
Bjorn
Bjorn,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024 年 10 月 24 日
Shangli-la is not one of the best anymore
Horizon club was good. A good room makeup. Very food bedding. Power shortage including elevator stop several times everyday. Very dangerous hotel limo driver for airport pickup. Attitudes of staffs at cafe B and gym are quite bad. Meals at Saffron was too salty and mo change even after complaints for whole dinner course.
Kyon soon
Kyon soon,3 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2024 年 9 月 27 日
Ravi
Ravi,2 晚旅行
Expedia 真實旅客評語
4/10 一般般
2024 年 9 月 22 日
Poor service level at Bangalore Shangri-La
Experience is not so good and to some extent, I would say unexpected:
1) Interaction with front desk staff at midnight wasn't expected at this level of hotel. He needs serious grooming & especially on customer interaction & choice of words.
2) On next morning, I left at 9:30AM and around 4:30PM while crossing the hotel during my journey from South to North of the city, I thought of dropping few stuff. But surprisingly found that the room hasn't been serviced. I asked a carpet cleaner, who was then working just outside my room; he responded that I should have informed front desk while leaving. Understood that he is also another untrained member of the team.
3) Though hotel has 6 lifts in the lobby but most of the guests didn't respect the privacy of other members. Lifts were often too crowded and giving a feel of shopping mall or office lifts. Hotel could have deployed a person to manage the crowd. I finally decided to enter a lift with 2 other guests but then 3 more people accommodated themselves! No one had time for another 40-50 seconds. A lapse from hotel management.
4) I had to extend my stay for one more night. Though I completed my formalities in the morning before leaving the hotel at 7:15AM, my access key hadn't been updated. So, I had redo that at 8PM...at a gap of more than 12 hrs after being refused lift access.
5) In continuation of #4; my wifi hadn't been updated. Finally realised that my choice was wrong & decided not to bother any further.
6) Iron-board unsafe