Great friendly staff in reception
Room was spotless
Only downside was we were staying there for the darts across at the hydro however the hotel should of adapted more with more bar staff as queue was ridiculous and could of been been prevented as its not a new thing and the public use ot too.
Cheryl
Cheryl,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年2月13日
Annie
Annie,3 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025年2月13日
Not bad..but not great
Guys this is the first time I have been disappointed with a village hotel. Basically it was because of lack of staff. Dinner was so slow and the team got things wrong with other peoples orders. ... Same at breakfast..no one there to check me in for breakfast. I hope this was a one off and not a corporate decision made by the new owners of the hotel chain
N
N,1 晚商務旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025年2月11日
Nice hotel and facilities with limited staff.
Busy new build hotel. Clean and functional Not a fan of self check in on iPads. If staff do show face you are fighting with the iPads in your way on the counter during check in. More customers than staff to deal with them. The business is getting run lean on staff for profit IMO. Resturant is pub food that is good enough but is costly for what you get. Again not enough staff to deal with customers. Customers seating themself and sharing menus between tables as no one is there to keep order and explain what to do. Then staff asking people to move table as seated at breakfast tables. Customer’s rightly pointing out that no other tables are available as the empty ones are not cleaned or set from previous customers. Staff are fire fighting constantly trying to manage the situation. I never used the pool or gym but is available. There appears to be a lot of non hotel residents using these facilities again taking the time of limited staff members. The hotel looks good with nice facilities if only there was skilled people to coordinate the service and keep the younger members of the team focused. Again at breakfast it felt like the few staff members were unable to deal with the work load. Breakfast food did not arrive when finished and lacked a leading person to keep order during my 30mins. Room is functional and clean with location perfect for my needs. Could be easily improved with a few key staff managing the limited team.
Stephen
Stephen,1 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年2月11日
Steven
Steven,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年2月9日
Be surprised 😮
Well impressed with this hotel, great atmosphere in the bar. Fantastic gym and sauna. Friendly staff throughout. Will look out for this group in the future.
Paul
Paul,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025年2月9日
Richie
Richie,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年2月8日
Trip to Glasgow
Visited granddaughter who’s at university. All the staff were amazing! The staff in the pub were very friendly and helpful. Would definitely stay here again
Maureen
Maureen,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年2月7日
James
James,1 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年2月2日
CR
CR,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年1月30日
Mark
Mark,1 晚商務旅行
Hotels.com 真實旅客評語
8/10 非常好
2025年1月28日
Claire
Claire,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025年1月27日
Robert
Robert,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年1月27日
Mark
Mark,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025年1月25日
Kevin
Kevin,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年1月25日
Very comfortable stay.
Very comfortable stay, staff very friendly and helpful. Good communication during storm Eowyn.
Andrew
Andrew,4 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年1月24日
Peter
Peter,3 晚商務旅行
Hotels.com 真實旅客評語
8/10 非常好
2025年1月24日
Kevin
Kevin,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年1月23日
Rob
Rob,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年1月17日
真實旅客
1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025年1月17日
Felicity
Felicity,4 晚商務旅行
Hotels.com 真實旅客評語
2/10 不太好
2025年1月16日
They overbook rooms beware
They overbooked the room so didn’t get to stay there, sent to another hotel
Paula
Paula,1 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年1月14日
J M
J M,1 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年1月14日
Ideal one night trip
Idea location, great choice of food, excellent servcie
Lee
Lee,1 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年1月13日
Excellent
Very clean hotel with friendly staff and excellent facilities