We traveled with our 11month old baby since this is a baby friendly resort. We were disappointed with control on mosquitos in and around the suite (she sustained 7bites) which is not ideal.
We were also disappointed with refilling water, coffee and we had no turn down service until the night before we checked out. Also, fruits provided in the room were rotten (see pic).
We stayed for 4 nights and per their offer, anything more than 3 nights has free airport transfers but we had to pay an additional $199 since we booked through hotels.com.
真實旅客
4 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025年2月6日
Zhifang
Zhifang,6 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025年2月5日
jinghao
jinghao,5 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年1月26日
jade
jade,7 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年1月13日
Anastasia
Anastasia,4 晚家庭旅遊
Hotels.com 真實旅客評語
4/10 一般般
2025年1月2日
Jeri
Jeri,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年1月1日
Excellent service surprisingly delicious food
Excellent service surprisingly delicious food
真實旅客
7 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年12月30日
Linda
Linda,7 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月9日
Overall had a blast time staying in this hotel. One minor thing to improve: hope the staff at kids club could be more organized and follow their activities schedule on their app to avoid miscommunication. Overall the staffs are attentive and helpful.