Bilbao (YJI-Bilbao-Abando Train Station) - 11 min walk
Bilbao-Abando Station - 11 min walk
Bilbao Zabalburu Station - 15 min walk
Arriga Tram Stop - 6 min walk
Ribera Tram Stop - 6 min walk
Casco Viejo Station - 7 min walk
Restaurants
Berton - 4 min walk
The Craft Tabeerna - 3 min walk
Rio - Oja - 3 min walk
Txiriboga - 2 min walk
Charamel Gozotegia - 3 min walk
About this property
Pensión Basque Boutique
When you stay at Pensión Basque Boutique, you'll be just a 5-minute drive from Guggenheim Museum Bilbao and San Mames Stadium. Fellow travelers say great things about the helpful staff. Public transportation is just a short walk: Arriga Tram Stop is 6 minutes and Ribera Tram Stop is 6 minutes.
Languages
English, Italian, Spanish
At a glance
Hotel size
8 rooms
Arriving/Leaving
Check-in start time: noon; Check-in end time: 8 PM
Express check-in/out available
Minimum check-in age: 18
Check-out time is 11 AM
Contactless check-out available
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
There is no front desk at this property
Guests will receive an email with check-in instructions and an access code prior to arrival; access will be through a private entrance
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cribs (infant beds)
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
No onsite parking
Other information
Smoke-free property
Property amenities
Services
Tour/ticket assistance
Facilities
1 building/tower
Accessibility
Closed captioned TV
Well-lit path to entrance
Room amenities
Be entertained
40-inch TV
Cable TV channels
Home comfort
Air conditioning
Sleep well
Blackout drapes/curtains
Soundproofed rooms
Bed sheets provided
What to enjoy
Individually furnished and decorated
Freshen up
Private bathroom
Shower only
Hair dryer
Towels
Stay connected
Free WiFi
More
Daily housekeeping
Local maps
Fees & policies
Policies
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.
This property accepts credit cards, debit cards and cash.
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Also known as
Basque Boutique
Basque Boutique Bilbao
Basque Boutique House
Basque Boutique House Bilbao
Basque Boutique Motel Bilbao
Basque Boutique
Pensión Basque Boutique Bilbao
Pensión Basque Boutique Pension
Pensión Basque Boutique Pension Bilbao
Frequently asked questions
Does Pensión Basque Boutique offer free cancellation for a full refund?
Yes, Pensión Basque Boutique does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Pensión Basque Boutique?
Sorry, pets aren't allowed.
Is parking offered on site at Pensión Basque Boutique?
Sorry, there's no onsite parking at Pensión Basque Boutique.
What are the check-in and check-out times at Pensión Basque Boutique?
Check-in start time: noon; Check-in end time: 8 PM. Check-out time is 11 AM. Express check-in and check-out and contactless check-out are available.
Is there an onsite casino at Pensión Basque Boutique?
No, this pension doesn't have a casino, but Gran Casino Bilbao (15-min walk) is nearby.
What's the area around Pensión Basque Boutique like?
Pensión Basque Boutique is a short 6-minute walk from Arriga Tram Stop and 3 minutes' walk from Bay of Biscay.
Pensión Basque Boutique Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
8.6/10
Staff & service
8.6/10
Amenities
8.8/10
Property conditions & facilities
9.2/10
Eco-friendliness
Reviews
10/10 Exceptional
Dec 9, 2024
Jonnathan
Jonnathan, 4-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 18, 2024
Excellent
Lovely little find so great.
john
john, 1-night trip
Verified Hotels.com guest review
6/10 Good
Nov 4, 2024
The key redeeming factor is location. You really are in the heart of it. However, you are also crammed into a tiny bedroom with hardly any room to walk around the foot of the bed, framed - quite literally - by Picasso's Guernica nightmare scene. Not very soothing! It's also pretty noisy at night - so best you join the party (we did)!
There's also no parking - but that's fair enough - they never said they would be. Expect to pay another Eu20/day for that and ready yourself for the 1/2 km walk with luggage.
Verified traveler
1-night trip
Verified Hotels.com guest review
2/10 Poor
Oct 13, 2024
david
david, 1-night trip
Verified Hotels.com guest review
4/10 Fair
Oct 3, 2024
One step up from a hostel
The main reason for my poor rating is the bed sheets. They were so rough it felt like I was lying on sand paper. I finally took them off the bed and slept wrapped in the duvet.
Bilbao is damp, and the hotel didn’t was dehumidifiers. I’d wake in the morning to a room where everything was wet. So wet I thought the roof must be leaking.
There is limited reception staff (no problem), but I was there 2 days before I saw anyone who worked there, and could ask for sheets that might be a bit softer. The answer was “no!”.
Mona
Mona, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 29, 2024
This quirky little pension in Bilbao's old town was only a 10-minute walk from the the main railway station and less than five from the nearest bus stop. But be prepared for walking up the 2 flights of stairs to the pension entrance. No double glazing, so sounds from outside carry - light sleepers should come equipped with earplugs. The pension is on a relatively quiet street with the nearest bar some 50 metres away. But the bed was extremely comfortable, the bathroom (walk-in shower, not a bath) a good size and well equipped, efficient reception staff and an overall friendly vibe, with plenty of places to eat and drink close by. I'd happily stay there again, the next time I'm in Bilbao.
Sue
Sue, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 18, 2024
Cate
Cate, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 5, 2024
Vicky and the rest of the front desk staff were extremely helpful and professional. I had a wonderful stay and would recommend it to anyone.
Edna
Edna, 4-night trip
Verified Expedia guest review
10/10 Exceptional
Sep 1, 2024
Excellent property in great location. Hotel team were super friendly and helpful. Highly recommend, great value for money!
Alan
Alan, 3-night romance trip
Verified Expedia guest review
10/10 Exceptional
Aug 20, 2024
Great location in the old town, clean and modern room.
Paul
Paul, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 2, 2024
I loved the Pension Basque Boutique! It's in a great location in the the middle of Casco Viejo so lots of eating and drinking options very close by. Yes, it's not the quietist of spots but the double glazed windows do a lot to reduce the street noise and with the ear plugs provided the noise didn't disturb my sleep at all. The pension has a very chilled feel and as a solo female traveller I felt very safe there.
Staff are super friendly and helpful, in particular Vicki who gave me lots of suggestions of things to see in the city!
Would definitely recommend!
Michelle
Michelle, 2-night trip
Verified Expedia guest review
10/10 Exceptional
Jul 9, 2024
Staff was very helpful
Jose
Jose, 2-night trip
Verified Expedia guest review
10/10 Exceptional
Jul 7, 2024
Super
Julie
Julie, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Jun 13, 2024
Would stay again
The receptionists were so lovely and helpful. The self check-in was easy and straightforward. The room was comfortable and clean. It’s located in old town, you have a pick of restaurants close-by. Anything good is in walking distance. 10/10 would recommend.
Evlynn
Evlynn, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jun 6, 2024
Loved the authentic feel of the property. The staff was helpful and location right in the middle of Casco Viejo/Old Town is perfect for enjoying local cuisine, beverages, and coffee. You can walk to most landmarks or use the tram. Excellent place to stay!
Max
Max, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
Apr 19, 2024
Pension Basque Boutique Bilbao
The pension was full of individuality and character. The staff were very pleasant and helpful. It was the only place we had stayed that provided hair straighteners as well as the usual amenities!
Joanna
Joanna, 3-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
Mar 26, 2024
This place is awesome.
Camilo
Camilo, 2-night trip
Verified Expedia guest review
8/10 Very Good
Dec 7, 2023
Neil
Neil, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 17, 2023
Excellent
Wanda
Wanda, 2-night trip
Verified Expedia guest review
10/10 Exceptional
Sep 30, 2023
John
John, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Aug 30, 2023
This is a small boutique hotel in the historical area. It was very quiet. The staff went out of their way to make sure I was comfortable and had everything I needed. There is no elevator so that could be a problem if you have large bags or mobility issues. Convenient to the metro (5 minute walk) Casco Viejo station and a bus ride from the airport.
theoda
theoda, 2-night trip
Verified Expedia guest review
10/10 Exceptional
Aug 5, 2023
Cristiano
Verified Travelocity guest review
6/10 Good
Jun 26, 2023
Good value
Stayed in the basque room. Nice enough and a good location in the old town. Service was good and friendly staff. The room is a bit small and no where to easily put the case, that said the price is good value given the location
paul
paul, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
May 29, 2023
Adam
Adam, 2-night trip with friends
Verified Hotels.com guest review
8/10 Very Good
May 13, 2023
Good location
Good location in old town. Was concerned about the amount of noise mentioned in reviews but was not an issue. A fridge would be a good addition as would a mirror outwith the bathroom.