Excellent service, great views and location, and a comfortable, modern room. I would absolutely stay here again and highly recommend it to others.
Robert
Robert,2 晚旅行
已驗證
10/10 好極了
2026 年 3 月 2 日
Good
Pen Hung
Pen Hung,2 晚旅行
已驗證
10/10 好極了
2025 年 11 月 18 日
Excellent experience
Ju Hui
Ju Hui,1 晚旅行
已驗證
10/10 好極了
2025 年 6 月 16 日
The best service, the best view,
Hsing-Fang
Hsing-Fang,1 晚旅行
已驗證
8/10 非常好
2026 年 1 月 16 日
Yes
Joe
Joe,1 晚旅行
已驗證
10/10 好極了
2025 年 5 月 14 日
Our stay at the Grand Hilai Sun Moon Lake far exceeded our expectations. The welcome we received was warm and attentive, we felt right at home the moment we stepped through the door to our room. The view of the lake was breathtaking and the room was decorated so nicely. The General Managers and staff were so helpful and accommodating. The breakfast buffet is generous and delicious. The spa experience was top notch and Jasmine, my therapist was so intuitive and had a wonderful touch. The Grand Halai is one of the best experiences I’ve had top to bottom. I can’t wait to come back.
Sharla
Sharla,2 晚旅行
已驗證
10/10 好極了
2025 年 4 月 18 日
Outstanding service. Rooms are spacious with all the amenities you need. Phenomenal views of the lake from our room. The bar is closed 5-8pm which we found super puzzling and didn’t know until we showed up at 5pm for a cocktail. Never heard of that at a hotel before. No food or drink service at the pool - also seems unusual for such a high end hotel. Otherwise a wonderful experience!
Linda
Linda,2 晚旅行
已驗證
10/10 好極了
2026 年 5 月 31 日
漢來體系餐飲自然沒話說,客房乾淨,服務人員熱誠親切,高樓層觀賞日月潭美景亦是一絕
Yang Chao
Yang Chao,1 晚旅行
已驗證
10/10 好極了
2026 年 2 月 9 日
yes very clean and all the stuff are very kindly and polite.