Property and facilities are very dated (decking at swimming pool were uneven and an hazard to kids using the pool) are in dire need of maintenance and repairs. The paid buffet breakfast quality and taste were generally not up to standards expected of a Novotel hotel branding. Staff were generally friendly but in need training for better customer service experience.
Lastly, the towels provided in the rooms smells awful. Much improvement needed.
Vincent Yuan Sun
Vincent Yuan Sun,1 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2024年7月13日
Property and faciities were dated. Quality of food were below average. Only redeeming factor was staff friendliness and service attitude although they could do with more training.
Vincent Yuan Sun
Vincent Yuan Sun,1 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2024年7月13日
Property and facilities are dated. Selection and quality of food not befitting of Novotel brand standards. Staff friendliness and willingness was a plus, but could do with more training.
Vincent Yuan Sun
Vincent Yuan Sun,1 晚浪漫之旅
Expedia 真實旅客評語
8/10 非常好
2024年5月13日
Sando
Sando,1 晚旅行
Expedia 真實旅客評語
8/10 非常好
2024年3月8日
真實旅客
2 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2024年3月5日
Average service and facilities. Needs a refresh and more staff training.
Vincent Yuan Sun
Vincent Yuan Sun,3 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2023年4月22日
Osz
Osz,1 晚旅行
Expedia 真實旅客評語
8/10 非常好
2023年4月9日
Yayan
Yayan,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2022年6月20日
René
René,2 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2022年5月22日
Mein Problem ist bekommen ich ganz hinten in der hintersten Ecke des Zimmer, ansonsten alles wunderbar 😉
Sando
Sando,1 晚好友同遊
Expedia 真實旅客評語
8/10 非常好
2022年3月27日
location is not close to the airport gate, but need 15-20 minute taxi drive. big, clean but old room, comfort matrass, dirty sofa, broken bathroom door, old hairdryer that stopped every 2 minutes in use. big pool for children, not really for swimming.
Tia Claudia
Tia Claudia,2 晚商務旅行
Hotels.com 真實旅客評語
8/10 非常好
2021年12月27日
Rizqa Noor
Rizqa Noor,1 晚商務旅行
Hotels.com 真實旅客評語
8/10 非常好
2021年11月7日
편안하게 잘 쉴수 있었어요
真實旅客
1 晚商務旅行
Hotels.com 真實旅客評語
8/10 非常好
2021年10月25日
Overall ok compare to the pricr
真實旅客
1 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2020年3月24日
真實旅客
2 晚旅行
Expedia 真實旅客評語
6/10 不錯哦
2019年12月1日
Diana Viriya
Diana Viriya,5 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2019年11月2日
There has no razor in wash room. But the staffs was cery kindness and the room was very cleaned. I want to eat various tropical fruits such as mangga, avocado..etc, but its a rare. However, i was very satisfied in this hotel. I will reuse this hotel when i visit to banjarumasin. Thank you very much.
Won
Won,2 晚旅行
Expedia 真實旅客評語
8/10 非常好
2019年7月29日
Ok
CHUN HIANG
CHUN HIANG,1 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2019年3月15日
good to me to stay here
it is really close to airport. maybe less than 10 minute?
also, room was clean.
thank you
Jaemin
Jaemin,1 晚商務旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2019年3月14日
good hotel but getting old.
good hotel, but room condition is not good. getting old.
HYUNCHUL
HYUNCHUL,2 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2019年2月13日
was very beautiful and rooms were well kept and quiet. breakfast was very good as well