I chose this hotel mainly as a result of good reviews that I read - especially because of reports of the helpful manager Katalin. I was not disappointed!! This hotel was rated as 1 star, but it did not feel 1 star in the least. The room is modern, with a modern bathroom/toilet, and well placed within the city of Rome. The floor was a little dusty when we arrived, but Katalin arranged for this to be cleaned on the day I alerted her. Katalin could not be helpful enough from even before we arrived where via email she gave me information on how to get to the hotel easily and cheaply from the airport. Once we got there, she gave us advice on where to go and what to do. The air con and WiFi were amazing and essential in the hot weather. There were a few hiccups with lack of hot water, and an electrical problem on our first day - but Katalin worked really hard to resolve it all within less than 24 hours. It was unfortunate - but just one of those things - and one could not complain at all when the issues were taken into hand immediately and resolved so quickly. Katalin was also very helpful on our check out, allowing us to leave our suitcases in the small lobby area and spend some time shopping before going to the airport. This hotel is close to anything you need or want to see in Rome - you could not find a better location. Have I told you how amazing and helpful Katalin is??? I would not hesitate to stay there again. Not to mention the magic of Rome as a city and a must to holiday