10/10 check in. very helpful.
10/10 wine tasting effort. Him limited english, us limited spanish but we figured it out.
10/10 maid service
5/10 wifi service, not dependable in room, hubby had to follow up with his patients back in the States. Male front desk associate tried his best, even allow him to hard connect from 'office', which helped but was inconvenient.
3/10 check out, granted we asked for a later check out which was delayed from 10 am to 11am, we checked out at 1030am, the extra hour was appreciated. What was the lacking service, was female front desk associate called upstairs and other female associate had her charge us for two bottles of water, which had she paid attention would have noticed was what we bought outside the store, a different brand along with a larger unfinished bottle and unfinished coke zero. I mean it was a few dollars that would not break us. I just thought that last experience, with a slight bit of accusation would not in good faith allow me to get that bad taste of my trip