Long wait for check in. When checking in they could not find my reservation. After showing a copy of the hotels.com confirmation I was upgraded to a suite which was not in great condition. Doors stuck did not open easily, curtains would not close and ripped, bed Awful should have been replaced years ago, lighting not great in the room. About 7pm I went out for dinner and I asked the clerk at reception to request a "transport for the airport" for the next morning at 5am he said he would. When I returned from dinner about 10pm I asked him again and he said he made arrangements. At 4:45am I go down to the lobby and I am told they had NO record of transport for me being made. They called a "regular taxi" which was old and beat up. I know the route to the airport and the driver started to take me a "different way", I told him to immediate take the "Corredor Sur". He started a different path and had to stop and buy gas, I had to tell him which way to go correctly. Just "in case" I had pulled out a hard thin steel pen and was ready to jab him in the neck "completely"... Always be PREPARED for eventual outcomes in Latin America. Would I stay again at this hotel in Panama ? NEVER ! Stay at the "Best Western Plus Zen" in PTY. That is a good hotel in good condition and they are efficient.
Francisco
Francisco,1 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 5 月 12 日
Very nice property and the staff is really nice.
Jeanette
Jeanette,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2025 年 5 月 9 日
Todo estubo bien
Erix Augusto
Erix Augusto,1 晚好友同遊
Expedia 真實旅客評語
10/10 好極了
2025 年 4 月 30 日
Todo bastante bien, el staff excelente en su atención.
EINAR
EINAR,2 晚好友同遊
Expedia 真實旅客評語
10/10 好極了
2025 年 4 月 22 日
Jabarry
Jabarry,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2025 年 4 月 13 日
Maravilhoso hotel no Panamá
Ótimo hotel no Panamá, excelente custo benefício, confortável, ótimo café da manhã e funcionários muito atenciosos, inclusive a funcionária Jerônima da recepção que ajudou até a fazer reserva de um passeio, nota 10
Kenia
Kenia,3 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 4 月 2 日
Excelente atención del personal y muy buena ubicación, las instalaciones están limpias y ordenadas, muy agradable todo.
Definitivamente, este será el hotel a utilizar en mis próximos viajes de negocios y placer.
EINAR
EINAR,1 晚好友同遊
Expedia 真實旅客評語
10/10 好極了
2025 年 3 月 24 日
DeShawn
DeShawn,5 晚旅行
Expedia 真實旅客評語
10/10 好極了
2025 年 3 月 21 日
Fue una experiencia excelente y buena ubicación. Encontrarás restaurantes de muy buena calidad, muy recomendado.
Edwin
Edwin,6 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2025 年 3 月 13 日
Jeffry
Jeffry,4 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 3 月 12 日
Victoria is excellent. Thanks
Centrally located. Quiet room. The receptionist (May) was excellent. Very professional and kind. Morning breakfast was also excellent. The maintenance man was fast when i couldnt figure out the TV. Security was on point. Elevator cant be used without room key. Recommended
真實旅客
8 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 3 月 10 日
Good place to stay in city
Caleb
Caleb,10 晚浪漫之旅
Expedia 真實旅客評語
8/10 非常好
2025 年 2 月 26 日
Good location
Maria
Maria,1 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2025 年 2 月 17 日
Everithing perfrct
JOSE
JOSE,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2025 年 2 月 6 日
Ricardo
Ricardo,4 晚旅行
Expedia 真實旅客評語
6/10 不錯哦
2025 年 1 月 29 日
Ordinaire
Eric
Eric,2 晚浪漫之旅
Expedia 真實旅客評語
8/10 非常好
2025 年 1 月 25 日
Fernando
Fernando,4 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2025 年 1 月 11 日
SOFRÍVEL
Terrível desde o início. Cofre sem fixação. Andei cm ele pelo hotel para mostrar que não era fixo até que apareceu um funcionário para fixa-lo. Nunca, nunca limpavam o quarto mesmo solicitando. Voltávamos e tínhamos que pedir para limpar e aguardar. Iluminação do quarto era muito baixa. Café da manhã sofrível. Barulho ininterrupto noite e dia vindo da área de serviço que ficava acima de nosso quarto.
Porta banheiro sempre rangendo, sempre ! Sabonetes e toalhas contadinhos, contadinhos portanto, uma única toalha para passar 24 horas sem ter onde secar. Registro de água do chuveiro extremamente ruim e ineficiente pois o misturador de água quente fria não funcionava direto. Não tinha saboneteira para se apoiar sabonete/shampoo. Pessoal da recepção foi esforçado para ajudar, Elevador só era acessado via cartão magnético. Ocorre que todos os cartões de todos os hóspedes não funcionavam. Necessitava ficar friccionando o cartão para ter a sorte de funcionar.
Infelizmente foi uma péssima experiência.
João
João,5 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 1 月 5 日
I hated breakfast, food wasn’t great, plus overwhelmed chef and unbothered servers. too forever to replenish dishes that were done and to clean the tables. Donning space to small. The keys to access the rooms and elevator consistently malfunctioned.
Sawana
Sawana,3 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2025 年 1 月 4 日
Our stay at this property was delightful. I would recommend it especially for old years . The view of the fireworks was breathtaking. The dinner was tasteful and the surprise performance was remarkable. We experienced a peace of Panamá at this hotel