Enjoyed our stay at the hotel and they put on a wonderful New Years Celebration and show. I felt that daily activities weren't very well advertised, there was a list but not timing and location indicated. Found out on the last day that there was yoga daily on the beach? As an English speaking family, we were the minority here with most people speaking Russian, not sure if other hotels perhaps market more to English speaking countries. May not matter to some but hard to meet others with that barrier. Only one pool was heated so all of the waterslide pools were very cold so we didn't get to take advantage of that amenity much, which is why we booked this hotel in the first place. There was also no noticeable tour booking support for day trips etc, we ended up walking down the street to a local place and had good service there but felt it was odd to not have this service more in your face at the hotel. Overall, staff were kind and it was clean and had wonderful food. All of the a la carte restaurants were included.
Alison
Alison,7 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2025 年 1 月 6 日
Nesrine
Nesrine,9 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024 年 12 月 15 日
Excelente
Excelente servicio
Aldo
Aldo,1 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2024 年 12 月 15 日
I never right a review. This time I have to. The managers in this property are really bad the worst I have seen even I have been in more than 60 countries but never sen manages like in this resort, rude, don’t care about customers at all.The heating is not working in the winter in 5 starts resort and the managers don’t admit it or want to do anything about it. Really bad the mangers.
Sami Mohamad
Sami Mohamad,2 晚旅行
Expedia 真實旅客評語
8/10 非常好
2024 年 11 月 27 日
Very good stay with family
Turkish personnel Mr.suleyman is the best employee ever. Our child has a food allergy and the other employees has no idea about allergies. Other than that, service and maintanence guys are very helpful.
Cihan
Cihan,5 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024 年 11 月 15 日
Hüseyin
Hüseyin,4 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2024 年 11 月 8 日
MEHMET ASIM
MEHMET ASIM,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024 年 10 月 28 日
Otel çalışanları çok ilgili ve genel olarak gayet güzel bir tatil geçirdik.
真實旅客
4 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024 年 10 月 25 日
YAN
YAN,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024 年 10 月 23 日
Yan
Yan,3 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2024 年 8 月 22 日
Nazgul
Nazgul,5 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024 年 8 月 21 日
Hava çok sıcak olmasına rağmen kapalı alanlarda klimalar çok etkiliydi. Otelin temizliği, yemek kalitesi ve personelin misafirlerine güleryüzlü davranışları çok memnun ediciydi. Bu oteli bu bölgede konaklayacaklara tavsiye ederiz.
Necip
Necip,4 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024 年 5 月 24 日
Essen und die Getränke mittelmäßig
Özgün
Özgün,5 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024 年 4 月 22 日
Ali
Ali,6 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2024 年 4 月 16 日
staff and management was really kind and supporting, especially we had a very great experience at Aqua bar with Mr. Temer, our housekeeping staff, Mr. Ganji and Mr. Mohammad were great people day did good service and also they make some decoration during making up the room, this is a new resort. I am sure that they are gonna be the best but since it’s new, there is some minor problems and I feel that they are trying to fix everything.