Very cozy and quiet place. All you need for peaceful solitude and rest. The reception staff is wonderful. Bellboy Maxim was relly a role model for his job.
We’ve been said the hotel had just been re-opened a few months before our visit. So it looked like a brand new property.
Just one night stay was enough to make clear that was not actually a 5-star hotel. Though for some it would be not easy to rate it 4-star either.
Rooms are well equipped with coffee machines, hairdryers, slippers and necessary amenities but complimentary water is just one for each room no matter how many guests are there. We have been charged for additional water when asked. Breakfast is poor.
真實旅客
1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年10月16日
真實旅客
3 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年10月15日
Nice proprette - Avoid the massage
The check in team was the best we ever experienced. So thoughtful, friendly, and just good vibes. The rooms were ok. There was drywall dust in our closet and the staff walked into our room without announcing themselves. The breakfast was great - we ordered the avocado toast - it was small yet delicious. But as a Hilton-owned property it needs to check itself when it comes to the spa. They are trying to charge American spa prices for the absolute worst massage. 230€ for a 50 minute oil rub and calling it a “sports massage” was sad and so disappointing. if you want to charge these prices (and in Italy no less) there needs to be some muscle and technique involved. Lovely lady, but not worth more than 50€.
Ageliki
Ageliki,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年9月11日
ROBERTA
ROBERTA,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年8月18日
Sehr schönes, modernes Hotel (top Design), ganz neu eröffnet. Riesige Dusche und vermutlich das beste Bett in dem wir je geschlafen haben!!! Das Personal ist sehr freundlich, hilfsbereit und überwiegend sehr aufmerksam. Beim Restaurant gibt es noch etwas Luft nach oben und das Frühstück ist eigentlich ein Witz. Man muss Hunde und Kinder mögen. Aber wir kommen auf jeden Fall wieder.
Gül
Gül,3 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2024年8月18日
Beautiful hotel
A truly luxury hotel with top service and amenities. Beautiful design and attention to details. Great location in Nervi
Erin
Erin,1 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2024年8月17日
There were six receptionists at the checkout. My husband and I sat facing them as if we were being questioned. The receptionists asked us to pay a long bill including all kinds of services we did not enjoy. I said that this was wrong and they checked again and again. Finally, they asked if my room was 205. I said no, my room was 208. They apologised and the whole checkout process took at least 20 minutes. This was extremely unprofessional.
Jiarong
Jiarong,1 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2024年8月4日
El staff muy amable, el hotel está en excelente ubicación. Fue una muy buena decisión. Lo recomiendo ampliamente.
Luisa
Luisa,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年8月2日
The stay was excellent, the staff was great and the cleanliness was excellent.
sultan
sultan,3 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2024年8月1日
The room was amazing but the cost was quite high. There were some hiccups with all the new staff, all were super friendly but some oversights such as the safe was locked and tv remote was incorrect upon check in.
No surprise costs and staff were fluent in mulitple languages.