6/10 Good
Aug 27, 2024
We accidentally booked the room a day early because we had a 9 hour flight and they sold our room instantly without calling us! They asked if we needed 1 bed or 2, we said 2. then they gave us a room on the 2nd floor with 1 bed! The glass door on the shower was BROKEN and needed to be physically adjusted every time we touched it. They knew it was brown and gave the room to us. They didn’t know how to fix the ac. To be honest they used the slight language barrier as an excuse to be rude and unhelpful. There is one common balcony for all guests that is open certain hours. Best thing is the location . It’s near a train station and a bus stop.
Heather
Heather, 8-night trip with friends
Verified Expedia guest review