Absolutely amazing hotel, this was a highlight of our trip, the staff was so good. We thought the food was excellent as well with good selections.
Ken
Ken,5 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2024年12月13日
Elendig renhold på rommet.
Dette litt eldre hotellet ligger glimrende plassert for både strand og uteliv, flott basseng ometådet, men det finnes ikke renhold på rommene og de er også meget slitte, resten av hotellet fremstår mye bedre en selve rommene og renholdet der, trivelig betjening, men det finnes også mange andre hoteller i denne prisklassen i samme omerådet.
Per Roger
Per Roger,15 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月12日
Heritage Hotel stay
Very friendly staff. Breakfast buffet was great. So close to the beach
Craig
Craig,1 晚好友同遊
Hotels.com 真實旅客評語
6/10 不錯哦
2024年12月7日
Terrible showers.
Nice hotel, great clean and tidy rooms. Well cared for.
Bathrooms were clean, but the shower was terrible. The water from the shower head feels like pins and needles hitting you. It's gonna be painful if you have a sunburn.
The reason for this was because over 80% of the holes in the showerhead were all clogged. It looks like there are major calcium deposits in their pipes that clog up the holes. In addition, many times I did not have hot water or the water temperature changed dramatically and it was hard to control. Overall I hated the shower experience and mainly due to this, I would not return to this hotel.
Jack
Jack,2 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2024年12月7日
Brian
Brian,4 晚好友同遊
Hotels.com 真實旅客評語
6/10 不錯哦
2024年12月6日
Fairly average, did the job.
Good location if Ao Nang beach is your thing. Didn’t try any of the food at the hotel or try the pool so can’t comment. Room felt slightly damp and was ok cleanliness wise but not the best I’ve stayed in (I couldn’t work out if the sheets were slightly grey or if it was the lighting). Shower was cold, reception sent up a service guy which achieved about 1 degree extra of warmth. The balcony was TINY!! It literally had two small chairs and one small table squeezed in, it was so tight you couldn’t actually move /adjust them.
There is a fabulous little bar right outside, great prices and great cocktails!
This was the most expensive place we stayed out but does not rate highest. For the price it was quite average.
REBECCA
REBECCA,4 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年12月6日
Excelente
Excelente. Hotel bem localizado, no meio de toda a movimentação de compras, restaurantes, night market, casas de câmbio, massagens, etc
Hotel bem confortável, limpo, staff atencioso, café muito bom.
Escolha perfeita.
marcia
marcia,3 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年12月6日
Key drama
We arrived prior to check in time and requested early check in. A very gruff front desk manager immediately scolded us and said we would have to wait. The room and hotel condition was a bit dated but good. Our entire negative experience was shaped entirely by our interaction with front desk staff.
At check in we had 2 rooms for 4 people. There is a strict one key per room policy. On the 2nd day my sister and her husband ended up going in different directions. We arrived back at the hotel and she had no key. The desk lady scolded us for not leaving a key at the desk. Finally, she sent maintenace to open the door for her. Problem is the key controls the electricity. So i went back to the desk and had a strained argument with the clerk that they cannot leave her in a hot room with no lights or ac. She finally provided a blank key to run the ac and lights.
The following day my sister doubted her husband would leave the key at the desk again so she placed paper in the door jam so she could avoid the same drama again. As soon as we returned to the hotel front staff came running at us with a cell phone pic of the paper scolding us.
Despite all this we would be in Ao Nang for another 5 days. We asked to extend our stay and was told we would have to move from our premium rooms to street facing rooms which are very loud. Also, the price quoted was 2x our current rate and 2x+ the rate on hotels.com. We moved to a new hotel which checked us in early and gladly provided 2 keys.
GREG PATTERSON
GREG PATTERSON,3 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2024年12月2日
Alexander
Alexander,4 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年12月1日
Bon emplacement
tout était correct et bien mais pas forcément exceptionnel.
Dans l’ascenseur il y’a toujours toutes les instructions de la sombre période de COVID, sur le masque distancer des autres, etc. J’avoue que cela m’a un peu dégouté. J ai appris au manager que la coronavirus est terminé et suggéré d’enlever ce grand panneau de l’ascenseur.
Sinon l’emplacement est super. Proche des restaurants et de la plage.
Alexis
Alexis,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月1日
Hailey
Hailey,5 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月30日
A recommander
Marie line
Marie line,1 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2024年11月30日
Great stay, wonderful staff and delicious breakfas
Our stay was excellent! The hotel was beautiful. Breakfast had a great selection and was tasty. The pool area was great with comfortable lounge chairs. The room was comfy, great A/C and clean. The staff quickly fixed our shower when we had a problem. All of the staff were friendly and provided great service, especially Pom, who made great margaritas and was very attentive.
Hailey
Hailey,5 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年11月25日
kyung woo
kyung woo,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月24日
Fantastic Hotel!
We had a great stay at Krabi Heritage! The room was really comfortable, spacious and clean! The property in general was really well kept, with a great pool area and a really good breakfast buffet. You can also buy day trips and transport from the hotel lobby as well if desired. I would highly recommend this hotel for exploring the islands and beaches around Ao Nang and Krabi. The only minor complaint was the lack of wifi in the room - it only worked in one corner of the room so I was using mobile data a lot.
Martyn
Martyn,8 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年11月24日
I saw 4 out of 5 - great value for the money.
For the price, it was great. The beds and pillows were doable. The WiFi is horrible... so if you plan to work online, not the hotel. The service was good.. an overall average hotel that I'd recommend for $50-60 a night. The Paris restaurant next door is amazing...