Disappointing. Room was ok but quite cramped.
Went to reception to get towels for the pool and was told they'd run out but they would bring wine down to us. No towels turned up Pool was icy cold. Jacuzzi was dirty and the steam room was out of order. Ladies changing rooms were so cold I couldn't get changed in there.
We had to dress over our wet costumes and get sorted in our room.
Glad we were only there for the one night
Natalie
Natalie,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年11月30日
Luke
Luke,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月18日
Darren
Darren,4 晚商務旅行
Hotels.com 真實旅客評語
4/10 一般般
2024年11月11日
Hotel very dated, restaurant heating very poor, people eating breakfast/dinner with coats on
Paul
Paul,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年11月11日
Great pool and sauna, rooms were dirty and out dated like most of the hotel, beds were not really comfy.
It needs new carpets throughout and new beds, sink hot water tap did not work, the hand shower was leaking all over the bathroom.
Did not try the food.
Staff were helpful.
Jamie
Jamie,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年11月4日
On arrival the hotel is very dated and needs a refresh
Guess explains why so cheap
Heavy smell of weed in the corridors and outside
Was unable to upgrade the room as fully hooked but no cars in car park and only 6 guests in the restaurant
Was unfortunately next door to a person who screamed out songs all night and was possibly on something, but could not change rooms
Pool was good
Sauna fitted 2 people in only so be careful if on a group away weekend
Food was ok but not much taste
Paul
Paul,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年10月31日
真實旅客
2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年10月29日
Krzysztof
Krzysztof,1 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2024年10月27日
Lin
Lin,1 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2024年10月15日
Dated and in need of a revamp, smell isn't great.
SARAH
SARAH,1 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年10月13日
Good Stay!
Slightly dated but nothing to complain about. Clean, comfy, friendly staff.
Michael
Michael,1 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2024年10月3日
Dreadful guests
People in the next room screaming and fighting all night and nothing done even though I complained
Kenny
Kenny,1 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2024年9月22日
Avoid at all costs
Hotel smells musty from entering the door. Greeted by leftovers from room service outside the door of a room a few doors away that was still there the following day. The room had a blood stain on the carpet as you cross the threshold. The toilet didnt flush and no hot water at 7am. Didn't want to chance the breakfast. Young girl on reception with a very painful looking black eye totalled 3 staff members we saw during our stay. The first being the receptionist on arrival who was smoking by the front door. I was really looking forward to my stay a this 'spa' hotel. Shocking is the only word i can use
Sarah
Sarah,1 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2024年9月20日
John
John,3 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年9月20日
Jean
Jean,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年9月17日
No wow factor, but a very reasonable place to stay. A couple of small issues that's couldn't be resolved but the breakfast was good, the staff pleasant and the room clean, the power shower was great
mark
mark,2 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2024年9月17日
The Mollington Banastre is a once-grand property in sore need of renovation in some areas. The reception, and downstairs areas were in good order, but the bedroom we stayed in was scruffy! It was a pet-friendly room, so I didn't expect it to be plushly furnished, but I also didn't expect the curtains to be in tatters!
On the flip side, the breakfast was good and the staff were pleasant and welcoming.
At £100/night on average, plus a per surcharge of £15, it was a bit steep!
Phillip
Phillip,2 晚浪漫之旅
Expedia 真實旅客評語
6/10 不錯哦
2024年9月15日
We stayed at this hotel for our trip to Chester zoo and the location is great for the zoo. Check in was easy despite our late arrival. However, as per other reviews the hotel is quite old and could do with being revamped. When we woke up Saturday morning we unfortunately didn’t have an hot water for a shower. The spa / pool also looks like it needs some tlc. The walls were quite thin that we could hear people at 2am returning home and coughing next door. However, for the price we paid for the two nights we couldn’t argue too much.
Charlotte
Charlotte,2 晚浪漫之旅
Expedia 真實旅客評語
6/10 不錯哦
2024年9月13日
Since my comments yesterday, we were moved to a better room, Room 6. This was a lot better than 14. Still right hand curtain ripped, and bed valance also ripped. Carpets stained. Again bed was uncomfortable you can feel the springs.
Had a good breakfast yesterday for £10, should have pre ordered scrambled egg, but it was ok. Think the whole place generally in need of a refurbishment if they want to compete with the Holiday Inn Express and Premier Inns of this world.
Once again unable to add photos on this app !!
John
John,1 晚商務旅行
Hotels.com 真實旅客評語
4/10 一般般
2024年9月12日
Very run down, how this has changed from 30 years ago. We are in Room 14, curtains are ripped and hanging off, radiator has no control valve and is Cold during day and very Hot at night. TV reception is poor. Very disappointed and regret having booked a secong night. Will not let me add photos.
John
John,1 晚商務旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年9月8日
Nice, just tired...
Had a family suite for one night to stay with my 2 boys.
The hotel was probably once a thriving, quite impressive hotel however it was let down by being very (very!) over-due a refit!
I have no particular complaints as it was very clean (other than the mugs in the room looked like noone had washed them since the last guests!), just very tired.
The pool area was good. Nice large pool with a childrens section.
Matthew
Matthew,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年9月3日
Convenient location and good value
Jane
Jane,1 晚浪漫之旅
Expedia 真實旅客評語
2/10 不太好
2024年9月1日
Absolutely disgusting, the worst hotel I’ve ever stayed at
stuart
stuart,1 晚家庭旅遊
Expedia 真實旅客評語
8/10 非常好
2024年8月30日
Lovely hotel amazing food . Only issue pool was out of order.