It was not like other Marriott Residence Inn hotels.
Room amenities:
1. Missing iron box
2. Missing iron board
3. Missing suitace stand
4. No hangers or laundry bags
5. Shower water is slow
Hotel amenities:
1. Parking addtional charge $10/day
2. No fruits in the breakfast
3. Juice machine was not working. So no orange juice or apple juice
4. No breads in the breakfast
5. No trolley to take the luggages upstairs
Robust
1 晚家庭旅遊
10/10
Bed was very comfortable. Room was clean. Staff was helpful. Would stay here again.
Steak house next door.
真實旅客
8 晚家庭旅遊
10/10
Miguel
1 晚旅行
10/10
Excellent customer service from the moment we arrived. They were amazing during the tornado warnings and helped keep people calm. I will be staying here again.
Christina
5 晚家庭旅遊
2/10
When evening came the sound of the air conditioning was so loud that it was unbearable. The stay ended at that moment because the front desk could find no room in the hotel that did not have this level of noise and bother. It was a terrible experience, mostly because the stay ended-who could stay in a place in which sleep was impossible?
Elizabeth
1 晚家庭旅遊
2/10
Room was dirty, area around the hotel is desolate other than a Texas Roadhouse. We got locked out of our room, and had front desk re-key our room 3 times, before the front desk agent finally came up with us and opened the door. Keys still didn’t work after that, meaning someone HAD to stay in the room to open the door when taking the dogs out.
Every employee at this property seemed to be ready for a new job.
真實旅客
1 晚旅行
10/10
Takara
1 晚旅行
2/10
Benjamin
12 晚旅行
2/10
Too many bad things happened to list them all, but the worst was when they charged is $10 per day parking without telling us we were going to charged for it. Since stayed 30 days, they added $300 to our bill.
Gelestria
17 晚家庭旅遊
10/10
Mark
2 晚旅行
10/10
George
1 晚旅行
8/10
真實旅客
2 晚旅行
8/10
Tiffany
1 晚家庭旅遊
8/10
Malena
7 晚旅行
6/10
Needs bacon and buiscuits and gravy added to the menu.
Cody
14 晚家庭旅遊
4/10
Sanampreet
5 晚旅行
4/10
The staff was pleasant and helpful, but the facility is very run down. Frig in our room was broken and our food all had to be thrown. Hot tub was half full and had algae. Strong chemical cleaning smells in hallways. Lamps broken in the rooms. Microwave was missing in one room.
Ashley
1 晚旅行
4/10
Staff was rude.
Jane
1 晚旅行
10/10
Tianna
1 晚家庭旅遊
4/10
Had to wait in lobby for 1 hr 30 min after I did my reservation, it was after midnight and I was tired.
Carlos
1 晚好友同遊
10/10
Jessica
3 晚旅行
10/10
ALFRED
1 晚旅行
6/10
Jose
1 晚商務旅行
8/10
The staff was generous enough to upgrade my room at no charge due to unforeseen circumstances and I was very grateful for that. It was difficult keeping the rooms warm, but it wasn't bad. The only bad thing about the place is the location. There isn't much in that location anymore, but it isn't a deal breaker. I would consider staying there again.