Requested/paid for suite with 2 queens and a pullout bed for 5 sisters. Was given 2 room with 2 queen beds- went and asked at desk for the suite I paid for and was told unable to honor request and gave an air mattress instead. Lady bugs crawling all over ceiling.. was not impressed
Joanne
Joanne,2 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2024年10月27日
Stay if you need to but try to avoid if you can
The hotel staff are very friendly and helpful they did an excellent job. The room itself while clean was very old and badly in need of refurbishing especally considering the high rate charged we expected a modern room as in the photos not something from the 1970s. and really did not enjoy the lovely view of the brick wall outside of the room window. Most of the common areas were in need of refreshing. The stairs to our 2nd floor room, for instance, threadbare carpeting.
Thomas
Thomas,2 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2024年10月20日
Jamie
Jamie,1 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2024年10月20日
Overpriced for condition of property
For the price, the rooms need serious upgrades/renovations. The first room we were offered reeked of cigarettes. The second was ok, but also run down, wallpaper peeling, cracks in ceiling, etc. Lobby area and restaurant was nice.
David
David,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年10月15日
Safe and convenient area. A mall within walking distance. The lobby provided a fireplace and sitting areas for gathering
Maureen
Maureen,1 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2024年10月13日
Beautiful hotel, comfortable, great breakfast
We had a great friends trip and the accommodations were wonderful. The breakfast was above average and the staff friendly and professional. We did see a mouse in the dining room and brought it to the breakfast attendants attention. He responded “there’s construction downstairs”
Lindsay
Lindsay,2 晚好友同遊
Hotels.com 真實旅客評語
6/10 不錯哦
2024年10月13日
Unreliable Maid Service
The hotel was nice and clean. It was also convenient, on Rt. 95 about 10 miles out of Salem, which was our visiting location. Service only gets a 2 rating because the Maid service NEVER came to our room. I had to go and get fresh towels at the front desk.
Timothy A
Timothy A,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年10月8日
Hotel great noisy people not so much.
It would have been better if the people outside my windows had kept to the 10pm quiet time. Was midnight before I fell asleep. But front desk check in was great.
I should have called and complained but not my style
Sandra
Sandra,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年9月3日
Zeineb
Zeineb,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年9月3日
Paul
Paul,1 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年9月3日
Staff was excellent
Paul
Paul,1 晚商務旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年8月27日
John Henry
John Henry,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年8月21日
Sheila
Sheila,1 晚商務旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年8月20日
The rooms were old and small. My room was not clean for the second night. The restaurant was closed for dinner. The elevator was a block away from my room.
William
William,2 晚旅行
Expedia 真實旅客評語
6/10 不錯哦
2024年8月16日
maridiane
maridiane,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年8月13日
Hotel staff was extremely hospitable. I would rate all of the hotel team as outstanding!!
James
James,5 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2024年8月13日
Very nice hotel
A bit expensive (almost $300), but was a beautiful property and convenient to where I wanted to go. If they had a nice pool, it would be even better. The lobby area and restaurant are really nice.
erik
erik,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年8月13日
I am here for 3 weeks, and will be returning.
The staff shined. Front desk Ed was fantastic. When I arrived the sink and tub were both clogged. I had an appointment and he wasted no time getting me another room. There were several other times he was very helpful. He is a genuine, caring, attentive staff .
I would also like to compliment Abdul and Kim in the breakfast area who very hard working staff. They are serious about their jobs, constantly busy keeping the breakfast well stocked and extremely clean.