When I first got there, I was not able to park out front to go check in. I waited in an hour long line just to check in. When I got up to my room, it wasn’t clean no bags in the trashcan no soap. Would definitely never stay here again. Would definitely choose one of the other two hotels on the water next time. I’ve stayed up both of them and this was by far the worst experience I’ve ever had with Hyatt.
Chris
Chris,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 5 日
carl
carl,2 晚家庭旅遊
Hotels.com 真實旅客評語
4/10 一般般
2025 年 8 月 4 日
Overpriced and underwhelmed
We stayed for our anniversary. It's location is great, right next to Seaport Village and the Gaslamp quarter. The location is excellent. The view from the room was very nice as well.
Now for the not so good things... The room seriously needs updating. The bathroom tub was very worn. Check-in was a very long wait, and the fees are ridiculous. I'm not sure if it was extra busy this weekend, but the elevator was so tied up that it took forever to get up and down from our room to the lobby. For the price we paid, it was not worth it. We wil not be going back.