James Cook Hotel Grand Chancellor

4.5 star property
Luxury hotel with 2 restaurants, near Botanic Gardens

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for James Cook Hotel Grand Chancellor

View from room
Executive Twin Room | Desk, laptop workspace, blackout drapes, iron/ironing board
2 bars/lounges
Exterior
Desk, laptop workspace, blackout drapes, iron/ironing board

Reviews

8.4 out of 10

Very good

Popular amenities

  • Connecting rooms available
  • Bar
  • Gym
  • 24/7 front desk
  • Non-smoking
  • Parking available

Main amenities (12)

  • Weekly housekeeping
  • Near the beach
  • 2 restaurants and 2 bars/lounges
  • Breakfast available
  • Fitness center
  • Self parking
  • 24-hour room service
  • Coffee shop/cafe
  • In-room childcare
  • Conference center
  • 8 meeting rooms
  • 24-hour front desk

For families (6)

  • Children stay free
  • Babysitting (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Laundry facilities
  • Blackout drapes/curtains
The price is NT$2,588
NT$2,976 total
includes taxes & fees
Dec 23 - Dec 24

Room options

Available filters for rooms
Showing 8 of 8 rooms

Suite

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LED TV
Pillow menu
  • 60 sq m
  • Harbor view
  • Sleeps 3
  • 1 King Bed

Premium Room

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Pillow menu
Blackout drapes/curtains
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

Junior Studio Suite, Harbor View

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Club Lounge
Free cribs/infant beds
Mini-fridge
LED TV
  • 60 sq m
  • Harbor view
  • Sleeps 2
  • 1 King Bed

Family Studio, 2 Double Beds

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Pillow menu
Sofa bed - single
  • 60 sq m
  • Sleeps 5
  • 2 Double Beds

Terrace Room

Highlights

Terrace
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Pillow menu
  • 24 sq m
  • Sleeps 4
  • 2 Double Beds

Executive Double Room

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Pillow menu
Blackout drapes/curtains
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Executive Twin Room

Highlights

Air conditioning
Heating
Connecting rooms available
Mini-fridge
LCD TV
Pillow menu
Blackout drapes/curtains
Hair dryer
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

Deluxe Room

Highlights

Air conditioning
Heating
Connecting rooms available
Executive Lounge
Mini-fridge
LED TV
Pillow menu
Blackout drapes/curtains
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
147 The Terrace, Wellington, 6011

What's nearby

  • Wellington Central Business District - 1 min walk - 0.0 km
  • Cuba Street Mall - 12 min walk - 1.1 km
  • Te Papa - 14 min walk - 1.2 km
  • Courtenay Place - 16 min walk - 1.4 km
  • Sky Stadium - 3 min drive - 2.2 km

Getting around

  • Wellington Intl. Airport (WLG) - 12 min drive
  • Paraparaumu (PPQ) - 42 min drive
  • Wellington Kaiwharawhara Station - 4 min drive
  • Wellington Ngauranga Station - 7 min drive
  • Wellington Station - 10 min walk

Restaurants

  • ‪Starbucks - ‬5 min walk
  • ‪Lazy Juan - ‬1 min walk
  • ‪Thunderbird Cafe - ‬8 min walk
  • ‪Boulcott Street Bistro - ‬2 min walk
  • ‪Collective Coffee Shop - ‬2 min walk

About this property

James Cook Hotel Grand Chancellor

At James Cook Hotel Grand Chancellor, you'll be just a 5-minute drive from Cuba Street Mall and Interislander Ferry Terminal. Guests can visit the fitness center for a workout or grab a bite to eat at Whitbys Restaurant, which is one of 2 restaurants and serves breakfast and dinner. The convenient parking and comfortable beds get great marks from fellow travelers.

Languages

Chinese (Mandarin), English, Hindi

At a glance

DONE

Hotel size

    • 269 rooms
    • Arranged over 14 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: anytime
    • Minimum check-in age: 18
    • Check-out time is 11 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival
    • For more details, please contact the property using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • Babysitting*
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Covered onsite self parking (NZD 30.00 per night; includes in/out privileges)
    • Height restrictions apply for onsite parking
    • Onsite parking includes off-street options
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:30 AM–10:00 AM on weekdays and 7:00 AM–10:30 AM on weekends
  • 2 restaurants
  • 2 bars/lounges
  • Coffee shop
  • 24-hour room service

Traveling with children

  • Children stay free (see details)
  • Childcare in room (surcharge)

What to do

  • Beach nearby
  • Free use of nearby fitness center
  • Ecotours nearby
  • Golf lessons nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Kayaking nearby
  • Scooter/moped rentals nearby

Working away

  • 8 meeting rooms
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Porter/bellhop

Facilities

  • 2 buildings/towers
  • Built in 1972
  • Safe-deposit box at front desk
  • Television in common areas
  • Fitness center
  • Banquet hall

Accessibility

  • Wheelchair accessible
  • Elevator
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchairs available on site
  • Well-lit path to entrance

Room amenities

Home comfort

  • Air conditioning and heating
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Blackout drapes/curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free weekday newspapers
  • Free WiFi
  • Phone

Food and drink

  • Mini-fridge

More

  • Weekly housekeeping
  • Connecting/adjoining rooms available

Special features

Dining

Whitbys Restaurant - This buffet restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar.
Sojourn Cafe and Bar - This café serves dinner and light fare. Guests can enjoy drinks at the bar. Open select days.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately NZD 35 for adults and NZD 17.5 for children
  • Credit card charges are subject to an extra charge

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Rollaway beds are available for NZD 50.0 per day

Parking

  • Covered self parking costs NZD 30.00 per night with in/out privileges
  • Parking height restrictions apply

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
A credit card imprint is required at check-in. If a valid credit card cannot be produced, a NZD 100 cash bond must be paid at check-in.
Property Registration Number NZBN: 9429040890876

Also known as

James Cook Chancellor
James Cook Chancellor Hotel
James Cook Grand
James Cook Grand Chancellor
James Cook Grand Chancellor Hotel
James Cook Grand Chancellor Wellington
James Cook Hotel
James Cook Hotel Grand
James Cook Hotel Grand Chancellor
James Cook Hotel Grand Chancellor Wellington
James Cook Wellington
James Cook Grand Chancellor
James Cook Hotel Grand Chancellor Hotel
James Cook Hotel Grand Chancellor Wellington
James Cook Hotel Grand Chancellor Hotel Wellington

Frequently asked questions

Does James Cook Hotel Grand Chancellor offer free cancellation for a full refund?
Yes, James Cook Hotel Grand Chancellor does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at James Cook Hotel Grand Chancellor?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at James Cook Hotel Grand Chancellor?
Yes. Self parking costs NZD 30.00 per night.
What are the check-in and check-out times at James Cook Hotel Grand Chancellor?
Check-in start time: 2:00 PM; Check-in end time: anytime. Check-out time is 11 AM.
What is there to do at James Cook Hotel Grand Chancellor and nearby?
Have fun with activities like hiking, kayaking, and mountain biking, and practice your swing at the nearby golf course. Additional recreation nearby includes ecotours. Enjoy amenities like 2 bars and a fitness center.
Are there restaurants at or near James Cook Hotel Grand Chancellor?
Yes, there are 2 onsite restaurants.
What's the area around James Cook Hotel Grand Chancellor like?
James Cook Hotel Grand Chancellor is in Wellington CBD, a short 12-minute walk from Cuba Street Mall and 7 minutes' walk from Lambton Quay. Travelers say the local area is very central perfect for shopping.

James Cook Hotel Grand Chancellor Reviews

Reviews

8.4

Very Good

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Very Good

Alan, 2-night trip
Verified Hotels.com guest review

4/10 Fair

Deteriorated
I stayed at this hotel two years ago and would have rated it excellent then. I chose to stay here again due to its excellent location. The extractor fan in the bathroom wasn’t working and despite this being reported on the first day nothing was done resulting in condensation throughout the room and a damp environment. The breakfast was fair for the price. The staff were not bothered.
Paul, 2-night trip with friends
Verified Hotels.com guest review

6/10 Good

Heather, 1-night trip
Verified Hotels.com guest review

6/10 Good

Front desk could be more empathetic towards my req
I made an online booking and paid for the room. On arriving the front desk helper said I should pay an extra $100 for breakages either cash or credit card. To my surprise I had neither as I do not own a credit card and had no cash. Front desk would not give me the key to put my bags in . I had to walk to ASB bank to draw the $100 which was quite annoying and I was requested to pay $30 for parking as well. Not the way I wanted to start my anniversary getaway.
Russell, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Robert, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great Stay with Outstanding Service and Comfort
I recently had the pleasure of staying at James Cook, and I can confidently say it was an exceptional experience from start to finish. The room was spotless, spacious, and thoughtfully designed, offering a perfect blend of comfort and modern amenities. The bed was incredibly comfortable, ensuring a restful night’s sleep, and the view from the window was simply breathtaking. The staff were genuinely welcoming and attentive, always going above and beyond to make sure I felt at home. Whether it was the warm greeting at check-in, their swift assistance with any queries, or the helpful recommendations for local attractions, their service was outstanding. The location was another highlight – conveniently situated next to Wellington Cable Car (able to pass thru the hotel to Lambton Quay), making it easy to explore the area. Overall, James Cook exceeded my expectations in every way. I highly recommend it to anyone looking for a memorable and hassle-free stay. I look forward to returning in the future!
Yu Sheng, 2-night family trip
Verified Hotels.com guest review

8/10 Very Good

Very Good
Very comfortable & quite. Basic coffee, tea etc. Very clean bedding and the bathroom was very clean
Rina, 1-night business trip
Verified Hotels.com guest review

8/10 Very Good

Good convenient location Nice hotel
2-night family trip
Verified Hotels.com guest review

8/10 Very Good

Lynnette, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great hotel and good value
Hotel in a great position with a lift down to Lambton quay. Room was spotless and refurbished. Breakfast had a good choice, staff were friendly and helpful. Would stay again
Ronald, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

James Cook hole review
Our only complaint was the coffee shop in the hotel was closed on Sunday
Kendall S, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

KM, 2-night business trip
Verified Hotels.com guest review

6/10 Good

Freshen these rooms up!
Hotel room seemed very run down. Room Carpet was disgusting- worst we’ve seen in 45 yrs of extensive travel,curtains disintegrating . Lobby seemed nice ,staff was good and centrally located close enough to wharf.
dennis, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Lovely stay at this hotel. Staff were lovely, room was clean and fresh. Even experienced an earthquake
KIMBERLY, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Tracy, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great hotel
This hotel never disappoints. Great location, rooms large, quiet and well appointed. Close to so many of Wellington's attractions.
Debra, 2-night trip
Verified Hotels.com guest review

8/10 Very Good

Graeme, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

we would recommend this hotel - great location.
Great location - good parking - breakfast looked lovely , fresh and hot with plenty of choice - we just had the tea and toast option which worked well for us - rooms were ok and beds were comfy - everything we needed. We would recommend.
M, 1-night family trip
Verified Hotels.com guest review

8/10 Very Good

Adequate
Adequate without being memorable
James, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent place to stay.
We found it perfect in every way. Excellent and friendly staff. Well positioned for central Wellington and walking distance for everywhere else.
Gillian, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

C L, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Nova, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Awesome staff and excellent location
Had the Junior Suite next to Harbour View Lounge . Roomy and comfortable with a nice view . Location was awesome . Lift in lobby went straight down to Lambton Quay so was close to everything . Service was excellent . The staff at desk, room service , cleaning , restaurant and bar were wonderful and the food was great. Would definitely stay again . Only downside was the lack of a door on the bathroom . I know the toilet was in a separate room but it’s still a bit odd to not have a door for the bathroom . However it didn’t ruin our stay nor will it stop us from staying again .
Nova, 4-night trip
Verified Hotels.com guest review

8/10 Very Good

Family weekend
This is a very convenient hotel in Wellington with accessible parking. The particular room was dated (but knew this from previous stays). It was clean and the shower was good with lovely Antipodes products in the bathroom. The air conditioning was noisy and it was difficult to hear television.
Brigid, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great place to stay, transport is close and easy access to CBD
Owen, 2-night family trip
Verified Hotels.com guest review