Good hotel, clean, just slow since the system was down
Anthony
1 晚旅行
10/10
I was just there overnight but the room was clean, bed was comfy, and the gentleman at the front desk was very friendly and kind. He even said he changed my room and upgraded it to be closer to the front of the motel since I was traveling alone.
Laura
1 晚旅行
8/10
ALICIA
2 晚家庭旅遊
2/10
Booked hotel after reading good reviews about it. Unfortunately, it was not as expected. Front desk staff was great at check in. After traveling all day from the east coast with a 1 yo we were exhausted and were in bed by 630pm.
Upon waking up we noticed red stains were on the side of the pillows and bed. One pillow on my husband side and sheet on my side. Walking around we also saw a red stain on the carpet as well. We told the front desk and they sent someone to look at stains and she straight up blamed us and said the carpet stain was normal and it was paint. Neither of us had cuts to bleed onto the sheet and pillow case. And why would I go and tell them about the stains if we did them. My baby dropped something and I saw that under the couch it was dirty and stuff was left behind.
I contacted Hotels.com they spoke to the front desk who then went to say it was our blood and we should’ve reported up on check in.
Got a call from the manager and he said the sheets were changed and we could check out or change rooms if we wanted to. We got back from work at 7pm so the last thing we wanted to do was move everything or look for another hotel, being that it was memorial weekend. He did say he would refund one night but that hasn’t happened.
If you stay in this hotel…. Check your sheets and floor.
Also, I know weed is legal in California, but going to sleep with a baby with weed smell is not good. Area is also not the best in Riverside. Just beware.
Kristhel
2 晚家庭旅遊
8/10
Sara
2 晚旅行
6/10
The room was clean but the shower wood not stop running. Management said they knew about the problem.
janet
2 晚旅行
10/10
Really really really really Amazing Customer Front Desk personnel! However, rooms are dated. Need upgrade asap
Louis
1 晚旅行
10/10
Robert
1 晚旅行
10/10
Great location. Easy in and out.
Staff friendly always.
Rooms clean and have nice ammenities.
Gerard
1 晚旅行
6/10
Mal olor en habitación, colchon de muy mala calidad
guillermo
1 晚商務旅行
10/10
Enjoyed my stay and Quality Inn had a good eggs, bacon, waffles etc breakfast. A good start to the day.
Murray
1 晚旅行
8/10
Juan Roberto Shigueru
2 晚旅行
10/10
Miguel
1 晚旅行
10/10
Experience was great. Really enjoyed the high tech tv they had in the room. Room was very clean and the location was very convenient for food options.