Decent Stay, but Room for Improvement
The hotel was clean, the staff was friendly, and check-in was smooth. Our room was spacious and well-stocked with essentials. Parking was easy and convenient.
However, the hot tub was out of service, pools were lukewarm. When we requested towels, none were delivered—even after 90 minutes—which left us walking through the lobby soaking wet.
Although we came for the event, we still expect our room to be a nice break from all the crowds. Our second night was less than stellar as we were kept up until 2am because of a loud party / concert happening on the floor below ours.
While the location is excellent for convention center events and the stay wasn’t terrible, the experience was mixed. I might stay again for the convenience, but I’ll also consider other options before booking again.