肯辛頓及切爾西皇家自治市飯店

"雖然酒店比較舊及裝修簡單，但感覺舒服。首先酒店職員友善，特別是這位bellboy, 他常面帶笑容，非常主動幫我們搬行李。我們是住行政客房，房間寬敞舒適，房內燈光充足。酒店附近商店食肆林立，步行都非常方便。下次一定再入住。"

"We lived in this hotel in 2023 summer, we loved it as the rooms were cozy and provided good breakfast. So we decided to come back again in 2025, the receptionist lady was rude and we were being told that we reserved the " budgeted room" in the front desk. We reserved the standard room!!! The staffs there are generally not helpful. I sent email to them for confirm the bookings, nearly no reply. We loved the breakfast provided in 2023, but the food now are not fresh with limited variety. Some customers complaint to the manager there. We were disappointed about the services provided. "

"Unique decor that looks just like the photos; well-equipped (especially the kitchenette); bed was comfortable; everything was clean. Great location — had a bus stop right outside, was within walking distance to multiple Tube stations (including Earl’s Court, which offers step-free access and was one direct trip from Heathrow Airport via the Piccadilly Line). Also within a stone’s throw of Earl’s Court Road, with plenty of supermarkets and restaurants. Room lighting was just a bit too dim for my liking, otherwise had a wonderful stay."

"床單有破損… 衛浴的門有縫隙，洗完澡水都流到外面。"

"Cleaniness of towels for room, and tea cups and plates at restaurant need improvement "

"the room lighting and power distribution need to improve for individual control. "

"交通很方便。從希思路機場出發都是45分鐘左右已經到達。房間很潔淨。員工們都很有禮"

"Nice speaker in hotel room, not many hotels would have this, enjoyed it"

"Basic hotel offering value for casual traveller"