Overall quite nice. Just the reception seems to be understaff - during our check in (Friday around 1pm) there is only one staff at the reception who has to handle the check in, another guest complaining on their room and the calls from guests room. I have been waiting for 30 mins for the whole process (the staff is very polite and keep saying sorry during the process as our check in keep being interrupted)
Similiar situation happened during our check out. Other than that, everything is very nice. The gym is very well-equipped. Close to the beach
Pui Yee
Pui Yee,2 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2022年12月18日
KA FAI
Expedia 真實旅客評語
10/10 好極了
2020年1月9日
Good stay
Good hotel with good service. On the more quiet side of Patong. Easy to get to the beach. Over all good experience.
Very ordinary standard, but clean. Only small selection of breakfast, room is small, washroom with only shower feeling very economical. Staffs are friendly and willing to help. We did not get our room refreshed until we asked for replacement of towels. Will prefer to try other accommodations next time.
Lun Lawrence
Lun Lawrence,3 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2019年9月12日
這個價錢,非常超值。
真實旅客
3 晚浪漫之旅
Hotels.com 真實旅客評語
8/10 非常好
2019年9月9日
Room is nice. Staff are polite. The bathroom facility should have checked regularly.
Sun
Sun,2 晚浪漫之旅
Expedia 真實旅客評語
8/10 非常好
2019年9月2日
The hotel, being quite newly built, is quite modern and makes use of fancy switches. Rooms are clean and comfy. Nice and simple buffet breakfast was very handy for a lazy holiday. It's about 20 mins walk from the shopping mall Junceylon, but there are plenty of choices of eatery everywhere. The two minor issues I had was that the room was not as soundproof as we would have like, we can hear the muffled noise from next door and the corridor, which obviously is not ideal consider Patong is center of nightlife there are bound to be some people coming in at early hours, being a bit noisy. The second being that somehow the toilet door open into the toilet itself, getting in the way of the sink. Overall it was a really enjoyable stay.
Wesley
Wesley,5 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2024年12月15日
Exelent
Peter
Peter,13 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月13日
JORGE
JORGE,4 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月3日
JORGE
JORGE,4 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年11月23日
Samuel
Samuel,3 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2024年11月17日
Agnes
Agnes,8 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2024年11月16日
Bertrand
Bertrand,4 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月13日
MAYLIN
MAYLIN,2 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年11月13日
Good location, but too much noise
It’s quite noisy in the lobby and always seem to be busy. Breakfast was not great. Staff is helpful and the location is good.
Wenche
Wenche,4 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月12日
Amin
Amin,16 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2024年10月31日
Super hôtel idéalement situé .cheek-in un peu long mais excellent hôtel dans l’ensemble . L’équipe est au top surtout l’hôtel de la sécurité à l’entrée la définition même de l’hospitalité et la gentillesse thaï.
Ahlem
Ahlem,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年10月30日
Jeanette
Jeanette,21 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2024年9月4日
It’s right on a very busy street on the outskirts of town, kind of a cheap hotel may be a good place for college students or something, bathroom, and bed were pretty crappy. Definitely not a five star hotel.
Hello,
the Zenseana Resort & Spa is a nice place to stay, when you want to enjoy the Patong Beach and also enjoy Phuket nightlife. You can walk everywhere in around 10-20 Minutes and don’t need to rent a motorbike. The equipment of the room is also good standard and almost clean. The bathroom was not clean so this was a negative aspect of my stay. The breakfast was really good and I liked that they change the buffet every day a little bit so you‘re not eating every morning the same. I enjoyed also the staff and the service a lot. They’re really nice and friendly people, who wants to help you in any kind of way. I would stay there more times in the future, when you want a nice and safe place. If you need a luxury lifestyle, do not go there. Then you have to pay more. Best wishes, Tom :)