我是否可以免費取消古列設計公寓的預訂並收到全額退款？

可以，古列設計公寓在我們網站上有提供可全額退款的客房，您可以根據住宿的取消規定，在入住前幾天取消即可。詳細的條款和條件請務必參閱住宿的取消規定。

此公寓是否允許攜帶寵物？

很抱歉，恕不允許攜帶寵物。

此公寓是否提供停車位？

很抱歉，此公寓未提供停車服務。

此公寓入住登記和退房的時間為？

入住登記開始時間：15:00；入住登記結束時間：20:00。退房時間為 10:00。提供零接觸入住和退房服務。

古列設計公寓的客房有廚房嗎？

有一個廚房，其中提供鍋具/餐盤/廚房用品、冰箱和微波爐。

古列設計公寓附近的環境怎麼樣？

古列設計公寓位於卡納勒究，只要走路 9 分鐘就可以到威尼斯聖塔露琪亞站，另外，走路 14 分鐘也可以抵達羅馬廣場。

古列設計公寓住宿資訊、相片和旅客評語

Q: 此公寓是否允許攜帶寵物？

很抱歉，恕不允許攜帶寵物。

Q: 此公寓是否提供停車位？

很抱歉，此公寓未提供停車服務。

2/10 不太好

2025 年 5 月 31 日

Don’t stay at this apartment as it could ruin your experience in Venice. We stayed in this apartment for 3 nights in May 2025 and had the worst experience here. 1. The washing machine was broken when we arrived. We have contacted the host through WhatsApp who promised to fix it the next day. No one ever showed up before we left. 2. The toilet seat was not cleaned as there was dirt on it as we arrived. 3. Broken shower room door. Felt like it has been broken since long ago but no one ever bothered to replace it. The bathroom floor was flooding when we showered. 4. Only 2 rolls of toilet paper were provided for a 3-night stay (4 adults). Requested for it through WhatsApp but nobody had come on even if they promised to. 5. Super slow water drainage in the bathroom. A pond would form each time we washed our hands and it would take an hour until the water is drained. 6. The apartment was full of mosquitoes. Didn’t sleep well because they were flying around us all night long.

Wing Yiu，3 晚家庭旅遊

Hotels.com 真實旅客評語

4/10 一般般

2025 年 8 月 17 日

Gianluca，2 晚家庭旅遊

Hotels.com 真實旅客評語

4/10 一般般

2025 年 7 月 25 日

Not very comfortable for a family.

This was the final stop on our family's Italy vacation and definitely the least enjoyable of our rentals. The building itself is not well maintained - the front door handle continually fell off when we tried to exit the building, there were a lot of cobwebs and bugs inside the main entrance, the staircase was dingy with very old, dirty carpet and the key lockbox didn't work. The unit itself was not very comfortable. The sofa bed in the kitchen didn't pull out (and was very dirty inside when we tried to wrestle it open) and the main bedroom mattress was very thin, lumpy and unsupportive. There was not as much decor in this apartment as the others that are pictured here from the same building, and the space felt very plain and uninviting. We also got bitten by mosquitos while inside the unit. We did have a good working a/c, as well as hot water for the shower. And we were able to use the kitchen to make breakfast in the morning. Would not recommend this apartment.

Jose-Miguel，4 晚家庭旅遊

Hotels.com 真實旅客評語

8/10 非常好

2025 年 7 月 14 日

No big complaints.

Great location to stay at. Quiet at night. But close to things. The washing machine was great and the drying lines outside. We got some clothes pins because there weren’t any there. The shower door needs to be replaced (it’s kinda nonexistent) But overall we were very happy with the stay for the money. 2 bedrooms. Room for 5 to sleep if needed. Kitchen with utensils and such. And a refrigerator with freezer. And a supermarket less then a mile away (and a great fruit stand right outside the alley) Again. Overall. Great stay. Place needs a little love here and there like the shower and some floor repair. But well worth it.

Bernd，4 晚家庭旅遊

Hotels.com 真實旅客評語

10/10 好極了

2025 年 7 月 12 日

The communication with Marco was clear and always easy. The apartment was very clean and tidy. The location is great, not too far from the main s

Maria Ximena，2 晚旅行

Expedia 真實旅客評語

6/10 不錯哦

2025 年 7 月 11 日

The apartment is in a great area - that is the main drawcard. It is fairly neat, but it needs quite a bit of work. You get what you pay for in this area I suppose. The handrail leading up to the apartment is broken, I had to stick it back into the wall. There are a lot of steps so make sure you can carry your luggage up there. The kitchen was very adequate to cook meals in and there are two great supermarkets close by. The air conditioner in the second room was not working and wiry Italy’s record heatwave, it was quite unbearable for my daughter. They said they would send a maintenance person on the second day but no one appeared to have come. As stated earlier, the location is fantastic, so I would recommend it purely on that basis alone.

Dominique，2 晚家庭旅遊

Expedia 真實旅客評語

6/10 不錯哦

2025 年 7 月 6 日

I was concerned about some of the recent reviews, as it talked about mold, and I somewhat expected it in the water closet because it is very humid in Venice, however, there was mold in every room. We were in the Ormiso apartment since we had 4 people in our party. There was also an abundance of mosquitoes in the apartment. Likely still due to the humidity, which comes with a territory so I can be understanding of that. The apartment smelled of a mildew/moldy odor, much like a wet, dank basement. The AC helped to cool off the apartment, so that was a plus. It’s also very walkable and Marco was very helpful to get into the apartment. I believe if the room were cleaned and the mold issue addressed, this would be a safe and wonderful stay for families.

Mold in the living room/pullout couch area

Thomas,，2 晚家庭旅遊

Expedia 真實旅客評語

10/10 好極了

2025 年 7 月 2 日

Anne-Sophie，3 晚旅行

Expedia 真實旅客評語

6/10 不錯哦

2025 年 6 月 26 日

Muchos moscos, la lavadora sin instrucciones de manejo, quisimos comunicarnos con el anfitrión y nunca contestó por dudas que teníamos.

Jorge Humberto，1 晚旅行

Expedia 真實旅客評語

8/10 非常好

2025 年 6 月 24 日

Thomas，2 晚家庭旅遊

Hotels.com 真實旅客評語

10/10 好極了

2025 年 6 月 24 日

The bed in the master room was low and the mattress was too soft, a little uncomfortable.

Manfredo，2 晚家庭旅遊

Expedia 真實旅客評語

2/10 不太好

2025 年 6 月 23 日

Air

3 晚旅行

Hotels.com 真實旅客評語

2/10 不太好

2025 年 6 月 23 日

So I’ve stayed in a lot of places on my travels, but I don’t think I’ve ever stayed at a worse place than this. I was not good at all. Here are my comments: Positives: Good location, fast internet, large kitchen, large fridge, small laundry washer. Relatively large master bedroom, good communication with the owner via WhatsApp. Negatives: Filthy dirty, mold everywhere (including on the bedside lamps), Air Conditioning in the hallway so the rooms are really hot and they don’t cool down at all. If you open the windows, the place fills with bugs. The smallest TV I’ve ever seen, located in the kitchen. No TVs in either bedroom. Bed mattress is extremely old and creeks when you move around and the springs push through and hurt your back. Shower has mold everywhere and doesn’t drain quickly, kitchen is filthy and you wouldn’t want to cook in it. When you enter the building, you need to hold your breath because the mold smell is so intense it’s unbelievable. With a little love and attention, this could be a nice place, but they really need to put some work and effort into it.

Robin，3 晚家庭旅遊

Expedia 真實旅客評語

2/10 不太好

2025 年 6 月 18 日

1. Appartement wurde überhaupt nicht gereinigt, wir konnten den ersten Tag nicht nutzen. 2. Nach der Reinigung gab es immer noch Schimmel im Bad, dicke Staubschicht unter dem Bett und auf den Möbeln. 3. Der Toaster funktioniert nicht. 4. Die elektrische Sicherung löste ständig aus. 5. Besteck und Geschirr wurde nicht gereinigt. 6. Im ganzen Haus roch es nach Schimmel. 7. Wir konnten überhaupt nicht kochen und unseren Urlaub nicht genießen. 8. Die Wände waren voll von toten und lebenden Moskitos. 9. Die Vorhänge waren nicht befestigt. 10. Die Toilettenspülung und der Duschhalter fielen von der Wand. 11. Das Doppelbett war durchgelegen. 12. Der abgebildete Stehtisch mit den Hockern ist abgerissen. Was war gut? Die Wohnung ist gut gelegen. Das WLAN funktioniert. Die Kommunikition per WhatsApp funktioniert. Der Putztrupp und der Elektriker wurden kurzfristig organisiert. Am heruntergekommenen Zustan der ganzen Wohnung können sie jedoch nichts ändern.

Egon，4 晚旅行

Hotels.com 真實旅客評語

8/10 非常好

2025 年 6 月 13 日

We liked the location, quiet and the fact that it had a washing machine so we could wash some clothes as we continued our Italy travels.

Brenda，2 晚家庭旅遊

Expedia 真實旅客評語

10/10 好極了

2025 年 6 月 10 日

Love the bus pass, everything is so beautiful!

Carol，1 晚旅行

Expedia 真實旅客評語

2/10 不太好

2025 年 6 月 8 日

Jaimeet，4 晚旅行

Expedia 真實旅客評語

10/10 好極了

2025 年 6 月 4 日

ROMEO RON，3 晚家庭旅遊

Expedia 真實旅客評語

6/10 不錯哦

2025 年 6 月 1 日

NW，2 晚旅行

Expedia 真實旅客評語

8/10 非常好

2025 年 5 月 27 日

It’s in a residential neighbourhood. Super convenient. If not travelling with many suitcases, it is just 10mins walk from Santa Lucia Station (one bridge crossing with ramp). It is an old building, so don’t expect too fancy design. But it is good enough for the stay and convenient to access everywhere in Venice.

Fatima，4 晚家庭旅遊

Expedia 真實旅客評語

2/10 不太好

2025 年 5 月 26 日

My friends and I enjoyed the location of this property. We did encounter a few challenges that impacted our stay. The directions to access the property weren’t entirely straightforward, and we found ourselves relying on trial and error to figure things out. On our first day, we saw long strands of hair left in the bathtub drain. After using the shower, we understood why and it was because the shower drained extremely slow causing water to pool and overflow in the tub. Additionally, the shower handle couldn’t be secured in place due to a broken attachment. The toilet presented a recurring issue, as the flush button consistently got stuck and caused the water to keep running unless manually fixed. In the kitchen, the lighting was quite dim likely due to missing bulbs. The headboards on the beds also seemed to need more thorough cleaning, as they appeared dusty and worn. While the neighbors didn’t come across as particularly welcoming, we can understand how frequent guest turnover might be disruptive to those living there permanently. One of the more difficult parts of our experience was the communication with the host. We found ourselves needing to follow up multiple times before getting responses, which left us feeling a bit unsupported during our stay. With some improvements and more consistent support, this property could be a much more comfortable and enjoyable place to stay.

Donni，2 晚好友同遊

Expedia 真實旅客評語

2/10 不太好

2025 年 5 月 20 日

DO NOT BOOK THIS PLACE - MOLD

DO NOT BOOK THIS PLACE We booked this accommodation because it looked fresh and pleasant in the photos. Upon arrival, we were shocked to find the bedrooms full of mold – a serious health hazard. We immediately contacted Hotels.com, but they refused to refund us because the hotel did not approve it. Despite having clear evidence that the property does not match its description, Hotels.com refuses to refund money or remove it from their platform. This is unacceptable and shows a complete lack of responsibility toward their customers.

Tommy，2 晚家庭旅遊

Hotels.com 真實旅客評語

4/10 一般般

2025 年 5 月 20 日

The location of the property is great. It was a little confusing finding it but not too bad. The bed and pullout couch were comfortable. The bathroom had mold everywhere. It didn’t seem like the apartment was cleaned in quite some time. The WiFi signal was poor and it barely reached the bedroom. Doesn’t even make it to the living room.

ALEXANDER，2 晚好友同遊

Expedia 真實旅客評語

2/10 不太好

2025 年 5 月 19 日

It was a mistake staying at this place. It was not what was displayed. Bathroom was full of mold. I took pictures. We were goven wrong instructions for accessing the keys. Tried to call them but did not answer...etc.... were give

salem，3 晚旅行

Expedia 真實旅客評語

4/10 一般般

2025 年 5 月 12 日

I was disappointed by the quality of the accommodation. Moisture stains are everywhere, the lights flickered regularly, and we didn't even have a proper duvet cover (there was a sheet underneath, and a sheet on top of the duvet instead). Definitly does not look nearly as clean as the pictures show. The apartment does, however, have the equipment indicated.

Alex，3 晚浪漫之旅

Expedia 真實旅客評語

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