The staff here were very sweet but disorganised. We could rarely find anyone on reception and at first we were told that the advertised free breakfast was not included. We asked again the next day and they confirmed that we were staying for 4 nights and that we could have breakfast included… the food was nice when we did get it. No one cleaned our room for the entire time we were there so we ended up taking the bin down ourselves. There was a small kitchen but we didn’t use it as there was no soap to wash up. Overall ok for the price for just a few nights in San Pedro!
Grace
Grace,4 晚家庭旅遊
Expedia 真實旅客評語
2/10 不太好
2023年12月31日
When I arrived at the preperty, they told me did not have room for me, lwtting me hanging on New Years' weekend in which everything was full.
Terrible service.
Pedro
Pedro,1 晚旅行
Expedia 真實旅客評語
2/10 不太好
2023年8月14日
Lois Kim
Lois Kim,1 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2023年7月17日
Ellos no van a honrar una reservación.
Tuvimos reservaciones pero ellos las dieron nuestras reservaciones a otras personas. We had reservations through hotels.com, but they gave her reservations away, and we do not have rooms.
真實旅客
1 晚好友同遊
Hotels.com 真實旅客評語
2/10 不太好
2023年7月2日
They don’t use Expedia so there was no room reserved for us so in this case Expedia and this hotel were both useless.
Joseph
Joseph,1 晚家庭旅遊
Expedia 真實旅客評語
8/10 非常好
2023年5月24日
Good value
Good . Very nice staff . Only the WiFi was not working well upstairs
Eric
Eric,1 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2023年4月20日
Ella
Ella,3 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2023年4月12日
It was a beautiful property, but when I came in the office manager wanted more money then what was listed on expedia. I heard this same routine repeated with every set of travelers that came in. He claimed there was a mistake on Expedia, but each time the price seemed to increase.
So I'm not sure if there really was a mistake or it was a scam but I wouldn't trust their pricing on here.
Also their phone number isn't connected any more so the expedia agent couldn't get ahold of them.
The restaurant was nice and the view from the roof was lovely.
Leah
Leah,2 晚旅行
Expedia 真實旅客評語
4/10 一般般
2023年4月10日
Barbro
Barbro,2 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2023年4月9日
Bei der Ankunft wurden wir aufgefordert, mehr als den dreifachen Preis zu bezahlen aufgrund von Feiertagszuschlag. Dies war bei Expedia nicht angegeben. Sie haben uns gezwungen mehr zu bezahlen als vertraglich mit Expedia vereinbart war (das Dorf war sozusagen ausgebucht). Wir hatten ein eigenes Bad gebucht und mussten es teilen. Die WC und Duschtür konnten beide nicht geschlossen werden. Unser Zimmer war direkt neben einer grossen Baustelle, somit ohne Tageslicht. Der Lichtschalter war kaputt. Das Internet funktionierte nur teilweise. Wir werden sicher nicht nochmals dahin und raten somit jedem anderen auch davon ab.
Alexandra
Alexandra,1 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2023年4月5日
I liked it was in the quiet street, lots of options to eat around. It was affordable for what you got. Lovely roof top with a view, kitchen available.
Ashley
Ashley,3 晚浪漫之旅
Expedia 真實旅客評語
2/10 不太好
2023年3月14日
pablo
pablo,1 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2022年8月21日
Victoria María
Victoria María,1 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2022年8月21日
No me dieron servicio, porque no había ninguna res
Lorena Araceli
Lorena Araceli,2 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2022年6月10日
Jonathan
Jonathan,2 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2022年4月18日
Angel Saul
Angel Saul,2 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2022年4月16日
Alisha
Alisha,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2022年4月13日
.
Marina
Marina,1 晚好友同遊
Expedia 真實旅客評語
6/10 不錯哦
2022年3月26日
Robert
Robert,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2022年3月14日
This is a quieter hotel that's to the back of a property. At the front of the property is a restaurant and access to the main route through town.
The rooms are quaint, with a private bathroom for each, and access to their 3rd story rooftop terrace. The staff is attentive but mostly unseen as they're busy running the hotel. They offer great internet connection and comfy beds.
As far as location, it's ideal, as it's a little farther from the town center. There are tiendas and restaurants all around, with a massage center just across the street, Spanish school nearby, and is close to access to the lake that isn't as busy as downtown.
Overall a great stay that supports local Guatemalan's!