Yes we only booked a basic room but this was directly under the bar/coffee machine. We heard them cleaning up at night and making coffee early in the morning. When we complained they offered to move us rooms immediately so they know they have a problem with this room. The hotel was not full and rooms were selling for 40% less than we paid. The room they offered to move us to was on the ground floor so would have had no /very little view of the lake. The only option to upgrade was to pay more money.
They have absolutely no idea how to make a decent coffee. The breakfast buffet had a decent choice.
We chose not to eat our evening meal there as the options were limited and expensive.
Personally I found the staff had an unjustified superior air about themselves.