De lo mejor que me e quedado , ambiente agradable y servicio de calidad y comida Excelente, servicio excelente.
aldo
aldo,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年9月23日
Carla
Carla,3 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年9月18日
Martha Edith Quezada
Martha Edith Quezada,3 晚旅行
Expedia 真實旅客評語
6/10 不錯哦
2024年9月11日
Facilities are nice, personal are exelent; unfortunately the logistic to hadle the all inclusive is terrible. I needed to sign the bill every time I take a dinner or a drink, one time I forgot to sign it and the server when to my room, wake me up just to sign the damm bill, the whole process makes me feel very unconformable every time. Although I gave tips everywhere the hotel try to collect a tip for a dinner I took that was not included. Although the dancers where nice the show was located in very depress room. I only when once. Fortunately I travel with my Roku so I could see movies otherwise I would be very bore. By the way The SPA is very expensive $175 dls for 50 min.
Juan
Juan,5 晚浪漫之旅
Expedia 真實旅客評語
6/10 不錯哦
2024年9月6日
I did not appreciate the fact that they didn’t respect my decision of not doing the presentation for the time sharing. They kept insisting and it got pretty annoying. No means no! The food was mediocre, the wi-fi was terrible, and there was nothing special about this hotel. No worth the money, not going back.
Mariel Matos
Mariel Matos,5 晚家庭旅遊
Expedia 真實旅客評語
2/10 不太好
2024年9月2日
We had to switch rooms three times before we found a room like any pictures on their website. They put you in private owned rooms that have food in pantry and personal stuff in rooms. The first room had a worn out mattress. They have gone downhill since last time we visited. They told us if you book through a third party it’s like booking an Air BNB. Well….thats not the pics on third party websites? Tread lightly
Kurt
Kurt,6 晚浪漫之旅
Expedia 真實旅客評語
6/10 不錯哦
2024年8月29日
This property is meticulously taken care of but lacks service competency. Jaime our concierge was very helpful but outside of him service was lacking. Not sure this property should be listed as VIP access as we didn’t recieve any of the perks. When checking in we were told it was very slow on property(which we prefer). We were never offered an upgrade. When I asked about it they said we don’t do complementary upgrades except for a certain price.. We mentioned being platinum members but it didn't matter. Alot of us book VIP access not because of the perks but because of the quality we normally have. This property is beautiful, food is ok but honestly not worth it. Probably better off next door at Flamingo since they seem to be much more of a "resort". One last thing...Upon check out we were charged gratuities on top of everything(We tipped heavily along the way). This was a little decietful but since our stay was short it wasn't a big deal. This could be an issue for some since it doesn’t mention it anywhere until you check out!
Adrian
Adrian,2 晚家庭旅遊
Expedia 真實旅客評語
8/10 非常好
2024年8月28日
un todo incluido diferente
Es un todo incluido diferente de lo que suelen ser porque la mitad de las habitaciones del hotel pertenecen a dueños. Hay espacios exclusivamente para ellos.
La comida de los restaurantes es muy buena pero un inconveniente es que en ningún restaurante hay bufé, lo que es complicado con niños. Sentarse, pedir, esperar bastante tiempo....Además, cada vez que acabas, hay que firmar un recibo y se espera que dejes propina. No suele ser así en los todos incluidos ya que se entiende que todo está pagado inicialmente.
Es un todo incluido más bien para adultos. Hay pocas distracciones para niños.
Eso sí, super limpio, servicio excelente.
Frank Lucas
Frank Lucas,5 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年8月25日
Dongjoo
Dongjoo,9 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年8月23日
Amazing. Best food we’ve ever had at an all inclusive. Service from Jesus, Daniel, Ernesto at the pool- top notch. VIP Polo was awesome to have. Very calm and quiet resort. Everyone is friendly and helpful. We will be back.
Laura
Laura,5 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2024年8月23日
mark
mark,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年8月21日
We loved our time at villa la estancia, de property is beautiful and the service is top top. From the reception staff to the pool services, house keeping, kids club, wait staff every one made our stay magical!
Carolina Roldan
Carolina Roldan,7 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2024年8月17日
Facility is well made, all the detailed in the construction was well crafted. The room was incredibly. Facility grounds well maintenance. Beautiful hotel and the personnel excellent.
Fernando
Fernando,3 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2024年8月16日
Service for food take little bit too long, not too many restaurants to choose, foods are just ok.
Loi
Loi,5 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年8月16日
Good food and cleaning
CHAU
CHAU,6 晚家庭旅遊
Expedia 真實旅客評語
8/10 非常好
2024年8月14日
good
DANTAM HOANG
DANTAM HOANG,4 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年8月14日
Ok
Carlos
Carlos,6 晚旅行
Expedia 真實旅客評語
6/10 不錯哦
2024年8月10日
The rooms were very nice. There are few dining options and the food was average-not but not bad
Connie
Connie,7 晚家庭旅遊
Expedia 真實旅客評語
8/10 非常好
2024年8月10日
I like this property,is so quiet and beautiful
efrain
efrain,5 晚旅行
Expedia 真實旅客評語
4/10 一般般
2024年8月7日
Eric
Eric,4 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年8月3日
My family and I enjoyed Villa La estancia very much. But, unfortunately there was an issue with our booking. Once we arrived to the hotel we where told that we had no reservation. The only reservation they had for us on file was back in May for one night when I initially booked the trip. Just for one night! This made absolutely no sense since we had no problem with our flights as it was all booked as a package. Dealing with this issue in a very hot, humid and beyond stressful environment with two very tired kids and told that they might not have rooms available was more than a nightmare. As a VERY loyal costumer Expedia, I feel let down. That was very upsetting. Other than that inconvenience our stay at Villa La Estancia turned out to be amazing.
Maricela
Maricela,7 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2024年8月3日
Iván
Iván,4 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年8月1日
michael
michael,4 晚旅行
Expedia 真實旅客評語
8/10 非常好
2024年7月31日
Jesus and Daniel at the pool really helped made our stay more enjoyable.Jesus was always working hard. David Luna at the pool bar was great. Always happy to see you and made great drinks. Overall the people that work at the hotel were what made our stay better.