The staff were very helpful. They allowed us to check in few hours earlier (although key was still provided only on time). Staff offered good service (by delivering our luggage to our room and providing us umbrella when it started to rain without request). The food at breakfast was fresh and delicious, and the portion was adequate. Hotel had a clear view of Mount Fuji. Extra pillows were provided without request. Facilities in the room was as described.
Siu Chung
Siu Chung,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2023年4月13日
KAI YIP
KAI YIP,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2023年4月7日
tzuyen
tzuyen,1 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2023年2月20日
讚讚讚
房間非常舒適, 環境優美, 第一次出comment 要讚既酒店, 而且服務員非常有耐心
KI FUNG
KI FUNG,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2023年2月19日
Tsz Cheung
Tsz Cheung,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2023年2月14日
所有方面都非常滿意,必定會再來。
HOI YAN
HOI YAN,1 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2023年1月18日
環境舒適乾淨整齊員工nice 多泊車位,
WING HONG
Expedia 真實旅客評語
10/10 好極了
2023年1月15日
酒店可觀看無遮擋富士山景
房間有榻榻米 藥石浸浴提供
Wai Hei Calvin
Expedia 真實旅客評語
10/10 好極了
2022年12月22日
The outdoor space within the room is excellent, the facilities and amenities are clean and modern. Had a fantastic night.
Gary
Expedia 真實旅客評語
10/10 好極了
2022年12月21日
Best for family, near the station!
Easily accessible to nearby car rental company for a local drive
Backyard garden is the best for a magnificent view of fujiyama
This is a nice little hotel. The room is big and clean, and the Kawaguchiko station is within walking distance (~5 mins). You can enjoy the view of Mt. Fuji inside the room.
But 2 points made my stay not perfect enough.
(1) The room cleaning starts (also the checkout time) at 10:00 am, which I think is too early if I am planning for a relaxing trip in such a lovely area. I think 11:00 am would be much much better. Everything is too rush in the morning.
(2) All the staff is helpful and nice, except for the Chinese woman. She keeps talking Mandarin to us even though we speak Japanese and English to her. She should be more aware that not every people coming from Hong Kong (and my friend comes from Australia!) speaks Mandarin.
Other than that, this is a good hotel.