Son unos estafadores!!!! Nos cobraron dos veces nuestra estancia y hemos enviado el estado de cuenta de banco y tarjeta y no nos responden
Casandra y Gerardo del front desk😡 14 de agosto 2025
Mariela
Mariela,4 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 29 日
Geoff
Geoff,5 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 8 月 18 日
Keep Looking, not 5* Quality
Overall we didn't really get a 5 Star vibe. The accommodations were nice, property is beautiful and appears to be well maintained. The bed and pillows were comfortable. The food is decent/fairly good, it's not mind blowing by any means. The main negative was that some of the staff were not the friendliest. A few were straight up rude, acted like we were inconveniencing them by asking for a fork or a glass of water. We had to ask for things multiple times before getting them, usually having to wave someone down to place an order (whereas you'd think they would come to you proactively to ask if there's anything you'd like). Don't get me wrong, some of their staff were wonderful and pleasant, but I have to be honest that on more than one occasion we were brushed off or treated disrespectfully. I was in a group of 6 people total and everyone commented about this. It was unfortunate considering the cost we spent to be there and enjoy the all inclusive add on. I personally don't think it was worth the hype and the 5* rating seems a little extravagant for what you get with this property.
真實旅客
2 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 1 日
Breanna
Breanna,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 28 日
Amazing resort, food, and staff
Amazing stay, great for families traveling with a baby/toddler. Staff was attentive, room (and resort) was spotless. The level of customer service and care that we received is second to none. We paid for all inclusive and only had one drink. You don't need to be drunk to have fun here. Will be back, already recommended to friends and family.
真實旅客
4 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 7 月 11 日
Ok
Stay was great. However. The membership sale tactic was long and aggressive. 75 mins turned into 3 hours and 47 mins.
Jeremy
Jeremy,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 6 月 24 日
真實旅客
5 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 6 月 19 日
Juan Rodrigo
Juan Rodrigo,2 晚旅行
Expedia 真實旅客評語
4/10 一般般
2025 年 6 月 18 日
Ajooni
Ajooni,4 晚旅行
Expedia 真實旅客評語
6/10 不錯哦
2025 年 6 月 11 日
Our review of the property is okay. The people make the place better than it seems. Not much healthy food options for small kids under 4.
Ruslana
Ruslana,4 晚旅行
Expedia 真實旅客評語
8/10 非常好
2025 年 5 月 30 日
Lillian
Lillian,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 5 月 14 日
Would stay at this place over and over again! The staff was incredible. So clean and the room and view were wonderful! We did the all inclusive option which we normally stay away from and the food was all absolutely delicious!! Would recommend for couples or for families!!
Andrea
Andrea,4 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2025 年 5 月 12 日
The property and amenities were great. The staff was excellent and the Restaurants were amazing.
Dana
Dana,4 晚好友同遊
Expedia 真實旅客評語
6/10 不錯哦
2025 年 5 月 2 日
Kacy
Kacy,2 晚旅行
Expedia 真實旅客評語
10/10 好極了
2025 年 4 月 27 日
Amazing property! Great rooms. Sad there wasn’t any shows