In all honesty, I’m seriously puzzled as to how this hotel is a 5 star?! Someone definitely got a brown envelope lol, so when we arrived we were put in a room on the second floor “with city view” which simple meant we were on the side of the road, however please don’t be fooled!! The hallway smelt like urine, The sound proofing was horrendous, there may aswell not have been a window or a door for that matter, also even after requesting a double bed was given a room with two singles, obviously after complaining we were moved (a day later as it was full). We were moved to the 5th floor which was a lot better, but the sound proofing again was a joke, there were loads of school kids there (which is apparently a regular occurrence) they were running up and down the corridors screaming till 4AM every day.
The staff were very helpful however and the best part of the hotel, in fairness they tried to deal with all our issues as best they could, the funniest part was that our room was under the gym and when somebody was on the treadmill we could hear them running and the room was shaking.
Also be warned parking is NOT free!!! It’s €15 euros a day which you pay to their “partner” hotel.
The biggest issue however, was the bathroom smelt like Drainage, and when we forgot to shut the door the whole room smelt. It would go for a couple hours when they’d clean the room but it was horrible!!
Honestly, I’d probably never stay here again, which I’m shocked to say about a 5star hotel.
