We had a couple of issues , which we are waiting for a hotel response
Caroline
Caroline,2 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2025年1月8日
Lukasz
Lukasz,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025年1月6日
Clive
Clive,1 晚好友同遊
Hotels.com 真實旅客評語
8/10 非常好
2025年1月6日
Heather
Heather,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025年1月2日
Odhran
Odhran,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年1月2日
As always, the room was beautifully clean and comfortable and the staff very friendly and accommodating. The breakfast was very good, and we'll definitely return.
Marita
Marita,1 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2024年12月31日
A real festive treat!
Had an amazing stay in Belfast at the Grand Central on Boxing Day. The staff were incredibly helpful and the room was perfect. Would highly recommend and we will definitely be back.
真實旅客
1 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2024年12月27日
Not what we were expecting
The stay was ok, however it didn’t quite meet our expectations. I initially informed the hotel that it was my partners birthday and would have thought there would have been some sort of acknowledgment towards that, but there was nothing. We had to book to go to the observatory and did not receive a phone call. When we returned and asked how long it would be, we were informed our name had been ‘ticked off’ the list. We were then escorted to a seat by a staff member who was apologetic about what had happened. When we were sat down we received a phone call asking if we still wanted our seat in the observatory which we found strange as we had been told they’d ticked us off & been seated by a member of staff.
After returning to our room later that evening we couldn’t get the lights to work, even with changing the room card. This continued into the morning where we showered on the dark and I needed my phone light to apply makeup.
Upon check out we were informed that it is a common complaint about the lights. If this is the case, surely in a hotel of this calibre this could be rectified, or acknowledged by way of informing guests upon arrival.
Nuala
Nuala,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月24日
SEAN
SEAN,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月22日
Denise
Denise,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月22日
Chris
Chris,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年12月19日
Paul
Paul,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月19日
jamie
jamie,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月16日
Matthew
Matthew,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年12月16日
Andrea
Andrea,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年12月16日
maurice
maurice,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月15日
Stephen
Stephen,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月15日
Lisa
Lisa,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月15日
Martin
Martin,1 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2024年12月15日
Very friendly, helpful staff
Nothing was too much trouble. Professional from start to finish.