Staff were very friendly!. We stayed for a 3-day family trip. Location is also very convenient. Breakfast had a good selection. Beds were average comfortable, pillows and mattresses were slightly worn out. The automatic blinds remote wouldn’t work. The pool was the best fun for the kids, however the cleanliness of the pool area floor and common area was below average. The floor in our rooms bathroom could use a scrubbing. Other than that we would definitely stay again!
George
George,3 晚家庭旅遊
Hotels.com 真實旅客評語
2/10 不太好
2025 年 8 月 12 日
Disgusting sanitary conditions
If I could give this review zero stars I would. I went back home to Tonawanda for a funeral and had to book in a hurry. This location had great reviews and seemed close to all of my family. After getting in late the first night I went to bed, tossed an turned all night and pulled the sheets off the uncomfortable bed. To my surprise when I woke they had covered two dried spots of someone's URINE with new sheets and should have thrown away the mattress entirely but decided to make me sleep in it which I would not have known had I not pulled the sheets off. The shower curtain was disgusting, yellow at the bottom and covered in what seemed to be blood or bugars. After giving them three hours to get me a new room they didnt and I had to wait for two more hours where I was almost late to the celebration prior to putting me in a new room. Zero offer to waive fees or rectify the situation so this must happen often. The room they moved me to also had dead roaches. I slept in my clothes and high recommend you run far far away from this location.
Acacia
Acacia,3 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 11 日
Jae
Jae,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 10 日
Gre
Holiday Inn Express is always our choice to stay. Always clean, comfortable, and wonderful service from front desk.
Robert
Robert,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 29 日
Clean and comfortable for 5.
We had just a one night stay here, but found it comfortable and quiet. 5 of us stayed in a room with a sofa bed and had plenty of room. Staff is kind and responsive, from front desk to breakfast attendants to housekeepers.
The beds and pillows are comfortable, everything works and is clean enough.
Breakfast was great!
Thanks Holiday Inn Express Tonawanda, you were a great option to stay for our Niagara trip.
Sarah
Sarah,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 28 日
Lakshminarayanan
Lakshminarayanan,2 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 7 月 27 日
Richard
Richard,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 21 日
The hotel was conveniently located. It was clean and the staff was extremely friendly and polite.
真實旅客
3 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 11 日
Good and comfortable stay. The room was clean
Janani
Janani,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 6 日
真實旅客
2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 1 日
Great stay
Room was very spacious and bed comfortable.
Loved the chaise lounge.
Tina
Tina,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 6 月 21 日
Lian
Lian,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 6 月 18 日
Great hospitality. nice breakfast, good people
Bejoy
Bejoy,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 6 月 16 日
Elton
Elton,2 晚商務旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 6 月 11 日
It was an okay stay, the room didn’t look like it was fully cleaned well. We had a super noisy upstairs neighbor jumping around jumping off of things and pounding around after “quiet time” and they stopped for a little bit and did it again. Made it very hard to fall asleep. I’ve stayed at a holiday in before at a different location and had no problems. So this wasn’t the best experience
Kristen
Kristen,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 6 月 9 日
Our stay at the Holiday Inn Express in Tonawanda, NY was perfect.The King size room had plenty of room, a nice sized bathroom with a walk-in shower and the kitchenette area had a microwave, a Keurig coffee maker and a larger than normal fridge. Like I said, perfect!
Linda
Linda,2 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 5 月 26 日
Good Place to stay for a trip to Niagara
This hotel was very convenient to stay for our trip to the Niagara Falls. It had adequate parking, the staff was friendly and the place was clean and comfortable.
Breakfast was adequate for a hotel at this tier. It would have been nice to have at least 1 item change in the breakfast so you are not having the same things every day.
Since we were there only for 2 nights, it didn't matter but any longer would have been a bit irritating.
Overall the place is worth the price and good to stay.
The pool was clean and a very decent size.
真實旅客
2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 5 月 26 日
Great choice
We always pick this hotel wen traveling to buffalo. Freindly staff and everything is clean.
Johnathan
Johnathan,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 5 月 26 日
Erica
Erica,2 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 5 月 19 日
Good. We had reserved two rooms on this trip.
One room had lamps by bedside not working and the other room had broken blind control. Reported this to the front desk.
Sanjay
Sanjay,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 5 月 19 日
Genevieve
Genevieve,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 5 月 18 日
the staff was were the best
Mary Jo
Mary Jo,1 晚旅行
Expedia 真實旅客評語
8/10 非常好
2025 年 5 月 16 日
I liked that it was close rainbow rink which we were in town for a skating event. The rooms were a good size for 3 people. There were 2 minor issues. The first was the usb outlet wasn't working unless it was jammed in on the side nead the beds. The second was that the light behind the beds were flickering, although they were low it could be difficult to fall asleep with. Lastly, the complimentary breakfast was great and plentiful. Fulfilling after a night of skating. I would stay there again.