我是否可以免費取消蓬塔卡納生活公寓飯店的預訂並收到全額退款？

可以，蓬塔卡納生活公寓飯店在我們網站上有提供可全額退款的客房，您可以根據住宿的取消規定，在入住前幾天取消即可。詳細的條款和條件請務必參閱住宿的取消規定。

蓬塔卡納生活公寓飯店是否有游泳池？

是的，住宿提供室外游泳池。

蓬塔卡納生活公寓飯店是否允許攜帶寵物？

很抱歉，恕不允許攜帶寵物和服務性動物。

蓬塔卡納生活公寓飯店是否提供停車位？

是的，住宿提供免費自助停車服務。提供電動車充電站。

蓬塔卡納生活公寓飯店入住登記和退房的時間為？

入住登記開始時間：15:00；入住登記結束時間：00:00。退房時間為 12:00。

蓬塔卡納生活公寓飯店是否附設賭場？

此飯店沒有賭場，但阿瓦隆公主賭場 (開車 17 分鐘) 就在附近。

蓬塔卡納生活公寓飯店和附近有什麼好看好玩的？

蓬塔卡納生活公寓飯店具備室外游泳池和花園。

蓬塔卡納生活公寓飯店有戶外私人空間嗎？

是，每間客房都有陽台。

蓬塔卡納生活公寓飯店附近的環境怎麼樣？

從蓬塔卡納生活公寓飯店走路只要 1 分鐘就可以到卡巴薩德托羅海灘，另外走 8 分鐘還可以到巴瓦羅湖。

蓬塔卡納生活公寓飯店住宿資訊、相片和旅客評語

Q: 蓬塔卡納生活公寓飯店是否有游泳池？

是的，住宿提供室外游泳池。

Q: 蓬塔卡納生活公寓飯店是否允許攜帶寵物？

很抱歉，恕不允許攜帶寵物和服務性動物。

Q: 蓬塔卡納生活公寓飯店有戶外私人空間嗎？

是，每間客房都有陽台。

10/10 好極了

2022 年 9 月 9 日

Yafreicy，3 晚好友同遊

Hotels.com 真實旅客評語

10/10 好極了

2022 年 2 月 26 日

Camilla Rytter，5 晚好友同遊

Hotels.com 真實旅客評語

8/10 非常好

2020 年 11 月 30 日

They have wonderful connecting rooms specially designed for kids if you need it.

3 晚家庭旅遊

Expedia 真實旅客評語

4/10 一般般

2019 年 10 月 18 日

El ck. In estuvo pésimo. El aire sonaba como si estaban construyendo un edificio. Las sábanas y almohadas olían a moho.

1 晚旅行

Expedia 真實旅客評語

8/10 非常好

2019 年 5 月 13 日

Extremely nice resort with great facilities throughout. Rooms very clean and well looked after on our short stay. Beach, pools and activities were very nice and well laid out. Entertainment was exceptional on the beach and also in the evenings in the open air auditorium.

3 晚家庭旅遊

Wotif 真實旅客評語

8/10 非常好

2019 年 2 月 1 日

Comentarios by Anselmo Santimateo

la pase muy bien, lo recomendaría. Me hubiese gustado que el bar que esta en la piscina hubiera tenido servicio de bebidas porque estaba muy distante las otras piscinas y los bares para tomar alguna bebida. Por lo demás excelente.

Anselmo，2 晚浪漫之旅

Hotels.com 真實旅客評語

2/10 不太好

2018 年 12 月 27 日

Fraudulent Advertising by Hotel or Hotels.com

In my past 35 years of traveling, this has been my worst experience in a hotel ever. I booked online on a +400U$ a night rate. I travelled with my entire family, and since we were arriving late on a layover flight to connect next day, I called earlier during the day (5 PM) in advance to let them know I was checking in past 12AM, and if they had 24hour checking, which they replied they did. I checked in at 2 AM, and they had 3 front desk personnel. It took me about 1 hour for the check in. They were not able to issue a electronic key, the bell boy had to open the door with security, and when I arrived the room was a dump. It was infested with a cloud of mosquitoes, at least 100 of them. It seems they don't even use any pest control, which in the Caribbean, it is a "most" due to the amount of infectious diseases spread by mosquito bites. The room had nothing to do with the pictures Hotels.com published. I obviously decided not to stay for the integrity of my family, and requested a refund. Hotel told me that they could not, since the room was available. I called Hotels.com customer support, who responded immediately calling the Hotel, requesting a refund, which they were not able to get either. I mentioned Hotels.com either that this property should not be listed in their web page, since it is a scam. I decided to leaveThis is fraudulent advertising. Either by the Hotel or by Hotels.com. Hotels.com mentioned since I was a loyal customer, I was going to recieve a credit voucher

Joseph，1 晚家庭旅遊

Hotels.com 真實旅客評語

6/10 不錯哦

2018 年 11 月 26 日

The room condition was poor air condition system was bad

Jorge，6 晚旅行

Expedia 真實旅客評語

2/10 不太好

2018 年 11 月 19 日

3 晚旅行

CheapTickets 真實旅客評語

2/10 不太好

2018 年 11 月 18 日

This is the worst resort in the world bad customer service in reception the employees treat bad to customer and offend them never fix problem the pool is so dirty and every places there and food is horrible the same everyday you get sick easyly we booked king bed and they gave double beds when we went to Reception they didn’t change us and they offended me and my wife the supervisor security called Pedro is treated us like criminal in the reception and talked us in a bad way he is bad employees he uses to offend customer some of them said the same he should not work in any hotel we spent the worst 10 days for vacation this is a disorganized and dangerous place don’t trust on employees there they are no good people I will never come back there

Erickberto，3 晚好友同遊

CheapTickets 真實旅客評語

2/10 不太好

2018 年 8 月 20 日

Stay away if you don't like road noise

The apartment was just next to a road with noise in the night and from early morning. Pretty long walk from reception. Very nice apartment with good room and nice bed.

Freddie，1 晚浪漫之旅

Hotels.com 真實旅客評語

2/10 不太好

2018 年 6 月 1 日

1 晚旅行

Expedia 真實旅客評語

2/10 不太好

2018 年 5 月 25 日

I checked in at 2pm. It took 3 hours to get a room. The first room they gave me was not what described in the advertisement. It was dirty. Hair on bathroom floor. They showed ne 2 more rooms before i finally got a decent room. The management was rude.

Romale，3 晚旅行

Expedia 真實旅客評語

2/10 不太好

2018 年 4 月 21 日

Don’t book on Expedia or on their Site

Very disorganized I waited 6 hours for my reservation and was then offered a coupon by Expedia. Well guess what I wasted a whole day just waiting for room when I asked this really unorganized establishment if they could extend check out time or include food since by the time we were given the keys to the suite it was late they denied both requests. This establishment is not one I will ever recommend. Expedia is refunding me but I think they should have done better a day wasted and not under the sun.

Moises，1 晚旅行

Expedia 真實旅客評語

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