No towel, No toilet door. Reception closed at 10pm open 9am. Dirty Bed Linen. Full of stains and smells bad. Improvement needed immediately if the owner is still looking for customer coming thru the door.
Kee
Kee,1 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2019年12月30日
Kok yong
Kok yong,1 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2019年8月30日
No cleaning room
No hot water
真實旅客
1 晚浪漫之旅
Expedia 真實旅客評語
4/10 一般般
2019年7月19日
service very slow and bad
真實旅客
1 晚好友同遊
Expedia 真實旅客評語
4/10 一般般
2019年3月11日
Booked a room, but was given different room. Room given was different from what being told in the website. Then staff simply said room has been fully booked/ taken by other guest. This was the 2nd time the same thing happened. When we were not happy, staff said we can change room the day after. They think it's funny changing from one room to another? So they expect us to load and unload our stuff again and again? That's not how you run the business. Very poor management, poor staff.
The staff was rude. Couldnt even speak simple native language, which is unacceptable. Had the gut to say it's not their problem, was told the problem is between me and Expedia. What a joke.
kenslshr
kenslshr,3 晚家庭旅遊
Expedia 真實旅客評語
2/10 不太好
2018年2月12日
AVOID THIS HOTEL
house keeping enter the room while you sleeping.
真實旅客
1 晚浪漫之旅
Hotels.com 真實旅客評語
4/10 一般般
2018年2月11日
First of all it was a dissapointment as I had bokked and payment my booking for a queen bedded room. However to my surprise when I arrived at the hotel to check in, i was told that the queen bedded room was fully booked and only 2 single bedded room was avaivable.
The reason given my the hotel staff was that expedia did not close the booking for the queen bedded room despite informing that it was already full.
Aside, the room was very congested and cleanliness was moderate.
In total it was not a pleasant stay and I would like to here from expedia on this double booking claim.
I have made several bookings thru expedia recently and so far this is the only bad experience.
Thank you
真實旅客
1 晚旅行
Expedia 真實旅客評語
6/10 不錯哦
2018年1月19日
YIN CHEN
YIN CHEN,2 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2017年12月23日
One of the Towel not clean.
Water at the walkway and door .
jimmy B
jimmy B ,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2017年12月9日
真實旅客
1 晚商務旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2017年11月26日
Room no clothes hanger, no kiblah direction, no restroom door's lock
真實旅客
1 晚旅行
Expedia 真實旅客評語
6/10 不錯哦
2017年11月7日
room and facilities was ok. hotel management should improve in general services such as iron and ironing board, if could not provide to every room at least can have one special room or corner for ironing.
真實旅客
1 晚浪漫之旅
Hotels.com 真實旅客評語
8/10 非常好
2017年7月21日
Good place , bad staff
The hotel was quite good , clean and comfortable. Many eating place around.
One area of improvement is the mannerism and attitude of he receptionist. Look so gloomy and disinterested. Bad of for the image of the hotel.
Constance
Constance,1 晚浪漫之旅
Hotels.com 真實旅客評語
8/10 非常好
2017年3月29日
Tidak banyak kemudahan yang disediakan,tetapi bilik yang selesa.