Check-in was really fast but the room looked like a room from an old communist hotel - the entrance door to the room couldn't be closed properly, there was gaps at the top and at the side of the door. The furniture is old and dusty, chipped here and there. The room was full of living (and dead) flies, we killed about 4-5 of them but they just kept reappearing from somewhere.
The showerhead was leaking and there are mold-stains in the corner of the bathroom. Only one shampoo and conditioner was provided, although we have booked a twin room (for 2 persons!).
The bed was fairly comfortable but creaky, I kept waking up whenever my husband shifted his position.
The spa area is ok, as others have mentioned the main problem is the lack of free tan-beds, it was all full when we arrived and we had to bring in seats from outside so we could improvise a spot for us. I didn't like it that the saunas didn't work properly, only one of them was ok. The water massage pools were ok, although they seemed partially broken too.
The spa bar includes the service fee in the bill, that bothered me because the service was not good at all!
Breakfast was ok, nothing fancy, but there were many dead flies on the windowsill of the restaurant! The eggs and bacon was already lukewarm when served. Bread was delicios.
The other restaurant, Gastrolab, was great, I recommmend it!
The fitness area was great too, I had a great workout there.
