This hotel was my favourite experience in Japan. The most striking feature is the view of Lake Kawaguchi upon entering the room. The room is also spacious and you are supplied with a yukata to wear inside the hotel. This adds to the experience of immersing yourself in the culture. The whole hotel can only be navigated in the supplied house slippers (shoes left in lobby).
The parts that stood out to me was the food we had for breakfast and dinner (half-board). I always left too full to move! The food was supplied to the table, but you could also grab food from the buffet. It was a feast.
The onsen was also fantastic. However, I went when the hotel wasn't busy (December) so I always had the onsen to myself. The massage chairs and cold tea was a good touch.
The staff are very friendly with sufficient English.
Sarah
Sarah,2 晚旅行
Expedia 真實旅客評語
10/10 好極了
2017年11月9日
Great view of Lake Kawaguchiko
Although the hotel is about a 10-15 minute walk from the Kawaguchiko Station, we could have taken the Red Line bus (covered by the passes) from the station to the Kawaguchiko rope way which shares the same ramp (the white building in the first photo is the hotel). The view from the hotel room is stunning (second photo).
As in Hakone, you have to pay a 300 yen onset tax.
The staff do not speak English well, but they were friendly and tried to help.
If you ask them ahead of time, they can drive you to the Kawaguchiko station after you check out.