薩與利他人民飯店 - 薩與利他

Advertised having the BEST WIFI in Sayulita! I selected this Hotel as I specifically had a need for 24 access to WIF for personal/business purposes. We had NO service on day 2 or day 3 of our stay! On departure the Front Desk finally provided me access to their private WIFI so I could get the important email messages/docs I was waiting for as well, to check flight departure details due to poor weather in the East. Rooms had a nice size TV but the Satellite did not work during our stay either. NEXT Upon arrival I confirmed with the Front Desk the 350MX Pesos food credit I was entitled to on my reservation but never applied to my Invoice on check-out. The Day Manager's rational on check-out was that I should have told the waiter in the restaurant I had a credit!!!!!! This makes no sense what so ever since it it the responsibility of the Hotel Front Desk to reconcile the account. Oh yes, in the Hotel Resturant we asked for a glass of water & was charged the equivalent of $2 per person ($6 in total plus 11.1 taxes) that as eventually credited. On departure I asked to have my invoice emailed to me. I am still waiting, I guess they sent it through Snail Mail. On a positive note, Ivan the porter was a pleasure, and very helpful and accommodating, as well, Rafa the Front Desk night shift manager was also pleasure. There are many decent properties available in Sayulita that are probably equal to or better in service, accommodations and price.

We were there in rainy season, but the staff made sure the property was safe and we still enjoyed our trip. Patricia & Esteban from the delicious restaurant on property and Ivan went above and beyond to make sure we were comfortable throughout our trip.

Beautiful authentic Mexican hotel with attentive service and huge rooms. All have a distinctly Mexican flaur. The best pool in Sayulita. Love it!

We noked last minute due to terrible experience with another booking. The staff went out of their way to make sure we wanted for nothing! Booked our zipline trip, arranged transportation, gave us the best recommendations for everything. True top class.

Everyone was amazing and super helpful. Ivan went above and beyond to book us a sunset cruise on short notice when the main company was booked. Patricia was super welcoming and friendly. I wish I could name everyone because each person made the stay so easy and pleasurable for my family. Would definitely recommend.

First time visiting Sayulita and enjoyed exploring the area,

Great hotel !!! We loved it .... staff was great ! Good location , nice pool . Front desk was very friendly !

We would recommend staying here, condo-like large apartment, nice pool, well located, nice staff

2nd time to this hotel and will not be the last

Overall the property is not that bad for the price but after staying in the area we probably would not stay at this property again. If you need to use the bathroom they are all upstair overall the property it’s not that bad for the price but after staying in the area we probably would not stay at this property again. Both bathrooms are upstairs so if you need to use the bathroom and you’re on the ground floor you must go up. We were not happy with the golf cart that we rented because it stopped working halfway through and they only gave us a small discount on the price of the golf cart when we thought it should’ve been free. The Jacuzzi is not warm at all it is the same temperature as the pool. We stayed there because of the excellent ratings on trip advisor and hotels.com but we did not think it was worthy of those high ratings