Not as good as it use to be when it was the Biltmo
Not having a full service restaurant that serves a full breakfast was not good. My wife and I went to their bar and waited 10 mins to get served a drink that was mediocre at best. The bar was understaffed.
The room was small but clean. The bathroom was another story. No hot water. It was warm at best. The tub sides were too high. I had both my knees replaced. It was tough to get in and out of the tub. I wa last at the hotel when it was known as the Biltmore. It was warm a lot better then that it is today. My wife and I will not be coming back.
john
john,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年2月11日
Danya
Danya,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年1月30日
Mariel
Mariel,2 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025年1月29日
Rocky start
We were able to check in early for an additional cost. The heat was not working in our room the TV and light switches where off. We initially had to leave the living area light on in order to turn on TV and keep the fridge on. After contacting the desk they were able to resolve it. We also found a fork in the sofa when we arrived so they came and did an extra cleaning.
maria
maria,1 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025年1月27日
For the price we paid, you'd expect valet service, kind of a pain to park when you have dinner reservations within 30 minutes of checking in.
Daniel
Daniel,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025年1月19日
Beautiful vintage hotel.
Very cool vintage hotel. Rooms themselves were nice, updated. Beautiful lobby. Small room that had all of the essentials. The only negative thing was their heating system. The first room we went to was 92 degrees! We attempted to adjust the thermostat but when we came back later it was 91. We changed rooms, that too was hot (78) but we turned off heat and it stayed a comfortable 71 overnight. We were told the heating system is old and only goes on our off, the thermostat has no effect. Other than that it was a good experience. The front desk was very accommodating when we wanted to switch rooms.
Rich
Rich,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年1月7日
Beautiful building right in downtown PVD. A dream stay!
Cassandra
Cassandra,1 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2025年1月1日
Adams
Adams,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025年1月1日
Here for PC friars basketball game. We always stay at the Biltmore for the games. We love the hotel and the nostalgia of the old place. The only gripe we have is the heating system is horrible the rooms are either uncomfortably warm and hard to sleep in or freezing cold. I know it’s a big cost but I hope the inject some money into the hotel to replace the heating system with something more modern. Other than that it’s a great place.
Steven
Steven,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年12月29日
John
John,1 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2024年12月21日
Would stay again!
Loved our junior sweet.
Sara
Sara,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年12月8日
mathew
mathew,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月7日
Great hotel.
Great hotel if you're into heritage style. It was very clean and customer service wa excellent. Beds were comfy.
Sophia
Sophia,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年12月5日
William
William,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月2日
Lisa
Lisa,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月29日
Repeat visit to fantastic hotel
Second stay at this gorgeous hotel. Christmas decorations are beautiful and so convenient to walk to train station and Providence Place for IMAX theater.
Marcia
Marcia,3 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年11月22日
Arild
Arild,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月20日
James
James,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年11月19日
Old heating system
No hot water in spa or in guest room both days
Debra
Debra,1 晚家庭旅遊
Expedia 真實旅客評語
2/10 不太好
2024年11月19日
I unfortunately became extremely ill during our stay. The front desk staff was not at all helpful in helping us extend our reservation. We were told to book another night ‘online’ and they would try to ‘not move us to another room’. We will not be back.
Michelle
Michelle,2 晚浪漫之旅
Expedia 真實旅客評語
6/10 不錯哦
2024年11月12日
The hotel is beautiful and historical. The staff was not helpful. When I called to have water brought up to our room the response was, “we have water in the lobby you can come down and get it”. This was unexpected and I was taken back considering I had high expectations from this facility. The location was great and there are a lot of food options in walking distance.
Natalie
Natalie,2 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2024年11月11日
Great, classic hotel!
Beautiful, unique hotel. Large rooms, all kind beds and walking distance to everything. Loved it!