The staff are good and nice but their English is not good. However, using the body language is okay!
The environment around the hotel is really good, the night view is adorable.
Food are well prepared for us on time and they are really delicious.
Room is spacious for 5 members and the onsens are nice. There are a lot of onsens in the hotel, indoor, outdoor and four individual.
I strongly recommend the outdoor onsen, really nice and comfortable!