I was so disappointed to staying this hotel
Transportation system are poor
Restaurant menu are poor
Staff of the lobby are worst no kindness
Not recommend to tourists
osamu
osamu,3 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2024年9月24日
This place was probably nice in the 90s but is literally falling apart. Nothing to walk to but the hotel does have a shuttle with different pricing depending on who you ask. GRAB is not a thing here. FYI if you are traveling with littles they ONLY have studios and made quite a fuss about an extra cot. The staff are pleasant and the breakfast has a nice view. If you are sensitive to smell, this is not the place for you. Very damp, dank smell throughout.
Vanessa
Vanessa,2 晚旅行
Expedia 真實旅客評語
6/10 不錯哦
2024年8月27日
Limited staff at the restaurant on the 4th floor. A lot of waiting from taking order , to waiting for food and waiting for the bill. The staff are polite. But I think the restaurant is understaffed. Portions are small for the price.
Regie
Regie,2 晚家庭旅遊
Orbitz 真實旅客評語
6/10 不錯哦
2024年4月18日
Angel
Angel,5 晚旅行
Expedia 真實旅客評語
8/10 非常好
2024年2月8日
Decent hotel. A little deceiving to where the pool is located in the property. It was a walk away in another building which was quite inconvenient. Didn’t have a restaurant in the property or anywhere around, had to drive to the nearest restaurant. The views were amazing though from our room.
Rene
Rene,1 晚浪漫之旅
Expedia 真實旅客評語
8/10 非常好
2024年1月23日
Good hotel but it’s far from the city proper. Every time we need to eat and shop we have to take a taxi which additional to our budget. The restaurant in the hotel closes early and at breakfast there’s not much choice. Otherwise, have a nice view of the horizon including the Taal volcano.
Josephine
Josephine,4 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2023年12月26日
The pillow needs to be change. It’s hard to sleep.
Marjune
Marjune,2 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2023年11月9日
Relaxing Stay at This Hotel
My stay was relaxing. The surroundings were quiet. I had a great night’s sleep.
真實旅客
1 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2023年8月11日
Washroom is not in good condition, bathtub is clug, room temp is so hot because of AC is not working to its potential. Room is not properly clean at all.
Herlino
Herlino,1 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2023年5月19日
Dionysius
Dionysius,2 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2023年5月15日
Selaphares
Selaphares,3 晚商務旅行
Hotels.com 真實旅客評語
8/10 非常好
2023年5月14日
Friendly and helpful staff
Hotel was very clean and tidy. Staff were very friendly and helpful. Only downside was that the swimming pool needs sun parasols to make it more comfortable for guests to stay around the pool.
Peter
Peter,6 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2023年5月7日
Lim
Lim,3 晚旅行
Expedia 真實旅客評語
10/10 好極了
2023年4月19日
Mari luisa
Mari luisa,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2023年4月18日
Siperb
Teresa
Teresa,2 晚浪漫之旅
Expedia 真實旅客評語
2/10 不太好
2023年4月3日
The resort itself is beautiful specially the breath taking lake view, you can see the sunrise from your window.
Here comes the negative experience, I booked my family 5 Deluxe room for a quick get together and made sure they took care of the staffs but what I did not like is when they charged them for a towel stain?! Seriously?! (A simple stain towel issue and the way the staff handled the situation). I am very disappointed!
My family have been generous to kind employees there but wrong FrontDesk and Management will ruin the good experience for your guests.
Elaine
Elaine,1 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2023年3月24日
location
Priscilla
Priscilla,2 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2023年3月23日
Lyle
Lyle,6 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2023年3月16日
Bring own food and service
The door men were very nice and helpful, the reception were always staffed, but mostly unhelpful.
The information provided prior to arrival about opening hours for the different activities were incorrect, we only found out of this because other people used them and therefore asked the staff.
The pool area was nice, not to many chairs but it wasn’t a problem. The pool was about 1.2m deep all the way, which was fine to play and swim in.
The restaurant did not have any vegetarian options for breakfast and the coffee tasted poor quality coffee and chlorine.
Jonas
Jonas,2 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2023年1月3日
DIRTY AND STAFF IN FRONT DESK NOT UPDATED
Roberto J
Expedia 真實旅客評語
10/10 好極了
2022年11月28日
真實旅客
1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2022年3月22日
Reynaldo
Reynaldo,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2022年3月14日
Hotel has a great view of taal lake.
JEFF
JEFF,7 晚浪漫之旅
Expedia 真實旅客評語
8/10 非常好
2020年3月5日
The location is perfect. It’s close to the wedding that we attended.
Ana
Ana,1 晚好友同遊
Expedia 真實旅客評語
10/10 好極了
2020年1月7日
The hotel is really nice, with the view of golf club. The breakfast that they serve is really good and delicious. The staff were so nice specially the server in the dining area. The front desk was also pleasant. The only thing in this hotel they do not have face towel becausevwhen I called the front desk and asked for face towel the housekeeping brought us the complete set of towels without wash cloth or face towel. I hope someday they will provide it but otherwise I will still recommend and will go back to this place when we will be in Tagaytay.